Employee Experience Manager

Hays Electrical Services•Houston, TX

2d•Hybrid

About The Position

The Employee Experience Manager brings the Hays culture to life across our offices, jobsites, and field teams. As the internal culture and engagement lead within the Marketing Department, this role owns the engagement, recognition, internal events, field activations, and company traditions that build connection, camaraderie, pride, and belonging across Hays Electrical Services and the broader 5K Holdings organization. This is a highly visible, hands-on role that goes well beyond planning events, and makes sure our culture grows as the company grows across offices, projects, states, and business units.

Requirements

5+ years in employee experience, engagement, corporate events, internal communications, culture, marketing, hospitality, or a related field.
Proven experience developing and executing employee events and engagement programs.
Strong project management and organizational skills; manages multiple priorities at once.
Hands-on experience with vendors, budgets, event logistics, and production.
Excellent interpersonal and communication skills; comfortable with executives, office staff, project leadership, and field crews.
Creative thinker with strong judgment who turns ideas into executable experiences and works independently.
Valid driver's license and ability to travel between offices, regions, and jobsites.

Nice To Haves

Experience in construction, electrical, skilled trades, or industrial environments.
Experience engaging a multi-site or field-based workforce.
Experience with recognition platforms or event management tools.
Bilingual in English and Spanish.

Responsibilities

Create culture-building programs, traditions, morale and camaraderie initiatives, contests, challenges, and celebrations.
Develop dedicated programs for field employees so company culture reaches every jobsite, not just the corporate office.
Coordinate jobsite appreciation events and field activations, partner with project leadership to identify recognition and celebration opportunities, and build scalable programs that roll out across jobsites and regions.
Own internal events end to end, from concept, budget, and logistics through vendors, communications, attendance, execution, and follow-up.
Own recognition for service anniversaries, milestones, promotions, project accomplishments, and employee and team achievements, along with appreciation programs, rewards and incentives, and employee gifts and swag.
Evaluate how employees connect with Hays at key moments throughout their employment, identify friction points, recommend improvements, and build repeatable programs and playbooks.
Own Employee Experience content across newsletters, internal and culture campaigns, event invitations, recognition communications, Teams announcements, office and field-facing communications, and employee reminders.
Track participation, attendance, field versus office and regional participation, repeat participation, reach, post-program feedback, recognition activity, communication engagement, budget performance, and program completion.
Report results, trends, and ROI to the Head of Marketing.
Partner with Marketing, HR, Recruiting, Operations, Safety, IT, Training, project and regional leadership, and Executive Leadership.