Employee Experience Manager

LSG Sky Chefs•Portland, OR

3d•Onsite

About The Position

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights. The Opportunity Our success is powered by the people behind every meal, every departure, and every delivery. At SkyChefs, we believe great workplaces don't happen by accident. They are built through connection, collaboration, listening, and a genuine commitment to helping people succeed. That's where you come in. We're looking for an Employee Experience Manager who is passionate about people and excited to create an environment where employees feel welcomed, valued, supported, and inspired to do their best work. If you're energized by building relationships, solving problems, influencing leaders, and turning employee feedback into meaningful action, this is an opportunity to make a visible impact every single day. This is more than an HR role. It's a chance to help shape the employee journey from day one and play a key role in building a workplace people are proud to be part of.

Requirements

1-3 years of experience in employee engagement, HR, training, employee relations, operations support, or a related field.
Experience using employee feedback, surveys, focus groups, or workforce data to improve retention and engagement.
Strong relationship-building and communication skills.
Ability to influence leaders and drive positive change.
Strong organizational and problem-solving skills.

Nice To Haves

Bachelor's degree or equivalent experience preferred.

Responsibilities

Partner closely with operational leaders and corporate partners to strengthen the employee experience across the facility.
Spend time where it matters most, on the floor, building relationships, listening to employees, understanding challenges, and identifying opportunities for improvement.
Conduct focus groups, gather feedback, and identify trends that impact engagement and retention.
Turn employee feedback into practical solutions and action plans.
Lead and support the Buddy Program and new hire onboarding experience.
Facilitating weekly new hire orientation sessions.
Delivering engaging classroom and instructor-led training for employees and leaders.
Supporting the rollout of new programs, processes, policies, and operational initiatives.
Tracking training completion and supporting ongoing employee development efforts.
Adapting training schedules and delivery methods to meet the needs of a fast-paced, 24/7 operation.