Employee Experience Consultant - FT - Days - MHS

Memorial Healthcare•Rockville, MD

About The Position

This role is crucial in supporting the creation and execution of employee engagement and recognition programs. It involves coordinating initiatives and events that enhance the overall employee experience, promotes a positive workplace culture, and ensures that employees feel valued and engaged.

Requirements

ACCOUNTABILITY
CUSTOMER SERVICE
DEVELOPING RELATIONSHIPS
EFFECTIVE COMMUNICATION
ORGANIZATION SKILLS
PROBLEM SOLVING
PROJECT MANAGEMENT
RESPONDING TO CHANGE
STANDARDS OF BEHAVIOR
Bachelors (Required)
This role requires critical thinking skills, decisive judgment, and the ability to build and foster positive relationships. The incumbent must be able to lead others and take appropriate action when required. strong organizational and project management skills that enable efficient management of multiple tasks and a proactive approach to program and event management. Excellent communication and interpersonal skills with the ability to collaborate effectively across departments and with diverse teams. Able to thrive in fast-paced environments, working independently and taking initiative to achieve results.
Four (4) years of experience in HR, employee engagement, program coordination, or event planning.

Nice To Haves

Bachelor’s degree in a related field preferred.

Responsibilities

Supports the rollout of engagement programs by coordinating logistics, including scheduling, communication, and resource allocation, to ensure successful delivery. Monitors participation and engagement levels, providing feedback and suggestions for improvement.
Assists in community-building initiatives by supporting the Senior Director in creating and overseeing programs that foster employee engagement and community, including Memorial Employee Engagement Teams (MEET), Memorial is Me Champions groups (MMC), volunteer activities, and alumni networks.
Promotes group activities and achievements by collaborating with the internal communications team to create and distribute content that showcases the impact of these activities on employee experience and organizational culture through newsletters, intranet sites, and social media.
Plans and executes events by collaborating with internal teams, vendors, and stakeholders to coordinate logistics such as venue selection, catering, decorations, and communication. Provides on-site support to ensure seamless execution and assists in creating post-event reports that highlight key outcomes and areas for improvement.
Maintains and monitors feedback channels, collaborating with the Senior Director to compile and report on trends. Identifies areas for improvement and implements quick-win solutions based on employee feedback to demonstrate responsiveness and a commitment to continuous improvement.
Continuously evaluates the recognition program by gathering participant feedback, recommending improvements, and supporting the implementation of innovative solutions, such as digital platforms or gamification strategies, that align with evolving employee preferences and organizational goals.
Assists in planning and executing group activities by organizing events, meetings, and initiatives that support group missions and engage the broader employee community. Manages logistics such as securing meeting spaces, coordinating communications, and handling budgets.
Provides program support by managing scheduling, reporting, and documentation for employee experience programs. Assists in tracking and reporting on program budgets, ensuring efficient use of resources, and maintaining accurate records.
Assists in the design, administration, and evaluation of recognition programs. Coordinates logistics such as ordering awards, managing nomination processes, and preparing materials for recognition events. Maintains accurate records and monitors participation to ensure programs resonate with employees.
Serves as the primary contact for employee groups, providing guidance, support, and resources to ensure their successful operation. Coordinates the formation and development of these groups, assisting with the creation of charters, goals, and leadership structures.
Tracks and reports on group impact by monitoring participation, engagement, and outcomes. Provides regular updates on progress, successes, challenges, and opportunities for additional support.