RN - Care Coordination Center - FT - Days - MHS

Memorial Healthcare

1d•Onsite

About The Position

Coordinates the successful transfer or bed placement of patients entering Memorial Healthcare System (MHS). Ensures patients are assigned rooms in an expedient manner by communicating effectively with the surgery department, emergency department, nursing units, physician offices, and outlying facilities to ensure appropriate transfer and placement of patients. Gives high priority to customer service and complete customer satisfaction.

Requirements

Bachelors: Nursing (Required)
BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART)
Registered Nurse License (RN LICENSE) - State of Florida (FL)
Complexity of Work: This role requires critical thinking skills, effective communication, decisive judgment, and the ability to build and foster positive relationships.
The incumbent must be able to lead others and take appropriate action when required.
Can adjust through a rapidly changing environment.
Minimum of three (3) years of Emergency Department or Critical Care experience.

Nice To Haves

Bachelors in Nursing preferred

Responsibilities

Utilizes the chain of command to advocate for a patient in need of priority admission or transfer to higher or lower level of care that are beyond the scope of practice for the facility, specialists, etc. (e.g., STEMI, stoke, trauma alert).
Plans, implements, and evaluates patient needs based on reported assessment to optimize outcomes and maximize available resources.
Remotely triages using Critical Care or Emergency Department experience to identify patient care needs providing expert and timely recommendation for correct facility transfer based on patients acuity, services required, condition, circumstances and area facility capacity and capability matrixes.
Anticipates admission needs and communicates findings with transferring department, nurse or facility and collaborates to obtain optimal patient flow across the system.
Assigns initial bed placement and establishes bed assignments based on documented assessment, patient and bed attributes, isolation and identified risks.
Collaborates across all disciplines to coordinate patient transfers, including disposition, ambulance transportation (internal and external), specialist referrals, etc.
Coordinates the successful transfer and placement of patients across MHS.
Follows established documentation protocols for transfer and bed placement in the Epic EMR to ensure adequate patient safety standards are met.
Serves as the expert in Emergency Medical Treatment and Labor Act (EMTALA) and intervenes including escalation to leadership, as needed.
Follows established protocols for interfacility transfer acceptance and escalates to direct report, Administrative Officer, or Administrator On Call (AOC).
Remotely engages with facility staff to monitor and document transfer need; communicates patient condition to sending or receiving providers and facilities.
Consults other disciplines based upon patient s needs, e.g., infection control, equipment needs, nutritional, functional, pain, social and skin integrity.
Accurately completes effective and expedient placement of patients from all nursing units with emphasis on the ED, ICU, Post Anesthesia Care, Cardiac Care, Cath Lab, and external transfers.