Spring Employee Experience Analytics & Process Improvement Intern

EVERYMIND INC • Rockville, MD

5d • Hybrid

About The Position

This internship takes place in the Spring Semester, typically beginning in early January and ending May/June. EveryMind is seeking an Employee Experience Analytics & Process Improvement Intern to join our Human Resources team. This intern will support employee experience, onboarding, retention, learning, and engagement initiatives through data analysis, dashboard development, survey analysis, process improvement, and low-code/no-code technology solutions. This hybrid internship reports to the Training & Development Specialist and works within the Human Resources Department. It is designed for students interested in workforce or business analytics who learn best through hands-on experience. This intern will work on real organizational projects and help develop tools and processes that support employee experience and organizational effectiveness. Our goal is for the intern to leave with meaningful, resume-worthy accomplishments and practical experience that can be applied in future roles. This internship is designed as a semester-long experience with the potential to extend into a year-long internship based on organizational needs, project progress, and mutual interest.

Requirements

• Current third- or fourth-year undergraduate student or graduate student enrolled in a master's program.
• Pursuing a degree in Data Analytics, Business Analytics, Information Systems, Human Resources, Industrial-Organizational Psychology, Organizational Development, Statistics, Business Administration, or a related field.
• Proficiency with Microsoft Excel and Microsoft Office applications.
• Experience working with data, surveys, spreadsheets, reporting, research, or data analysis projects through coursework, internships, employment, or academic projects.
• Experience developing dashboards, reports, data visualizations, or other methods of presenting data and insights.
• Ability to handle sensitive and confidential information with discretion and professionalism.

Nice To Haves

• Strong analytical thinking
• Attention to detail
• Strong written communication skills
• Interest in employee experience and process improvement
• Ability to learn new technologies

Responsibilities

• Support the development of an onboarding and retention analytics dashboard that helps EveryMind measure onboarding effectiveness and new hire outcomes.
• Measure rolling 12-month 90-day retention.
• Measure rolling 12-month 1-year retention.
• Analyze early turnover.
• Analyze New Hire Experience Score.
• Conduct department-level onboarding and retention analytics.
• Develop dashboard and reporting documentation.
• Provide process improvement and automation recommendations.
• Participate in employee engagement programs and initiatives being measured, such as staff meetings, employee engagement events, onboarding activities, employee trainings, and wellness and recognition initiatives.
• Maintain strict confidentiality and demonstrate professionalism in all aspects of their work.

Benefits

• Flexible, part-time schedule (16-32 hours/week during business hours, M–F)
• Hybrid work environment (in office 1x per week at EveryMind Headquarters, Rockville, MD, & local travel for events/meetings)
• Potential to extend into a year-long internship

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree