Employee Communications Specialist

ServiceNow•San Diego, CA

9h•$79,600 - $123,400•Hybrid

About The Position

If you're energized by bringing people together, love telling stories that matter, and want to shape how thousands of ServiceNow employees experience our culture, this is your role. As an Employee Communications Specialist, you'll own some of ServiceNow's biggest moments. You'll lead our quarterly Global Brain Break program, orchestrate registration and logistics for flagship events like our town halls (SNL: ServiceNow Live) and Employee Kickoff, manage global giveaway campaigns, and create the content that brings our employee community together. You'll report directly to the Global Employee Communications & Events Lead. This role is positioned for learning and growth. You'll move fast, own the outcome, and gain skills.

Requirements

Bachelor’s degree in English, Journalism, Public Relations, Communications, or related field.
Strong project management and communication skills.
3+ years of experience in internal communications or employee engagement.
Demonstrated ability to own large, complex workstreams independently.
Excellent written and verbal communications skills; ability to write for multiple audiences and in various formats.
Self-starter who takes ownership without needing heavy oversight; eager to learn and jump into ambiguous situations.
Resourceful and self-motivated; able to independently prioritize shifting workloads in a fast-paced, constantly evolving environment.

Nice To Haves

Event management experience is a plus.

Responsibilities

Lead and execute the quarterly Global Employee Brain Break program, owning the strategy, logistics, and content creation from concept through post-event recap, including coordinating with internal and external partners.
Own end-to-end strategy and execution for the employee giveaway program, partnering with teams across the company to design campaigns, coordinate fulfillment, and communicate globally.
Create content and write for key programs, including briefing documents, scripts, and communication campaigns.
Assist with large-scale employee swag projects, such as supplying ~30K employees with items for the annual Employee Kickoff, including vendor management, design coordination, quality review, and global distribution logistics.
Assist with cultural moments and other milestone employee experiences.
Co-own the corporate calendar and scheduling of all employee events.
Respond to and triage messages for the company's email alias.