Employee Benefits Specialist

Dynamic Group • Baton Rouge, LA

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About The Position

The Benefits Specialist is an integral member of the Human Resources team and is responsible for the day-to-day administration and coordination of the organization’s employee benefits programs. This position serves as a primary resource for employees regarding benefits questions, assists with enrollment and eligibility, manages benefits-related invoices and records, and works closely with insurance carriers, brokers, and other benefit providers to ensure accurate and timely administration of employee benefits.
The ideal candidate is highly organized, detail-oriented, responsive, and comfortable handling confidential employee information while providing excellent customer service to employees and internal stakeholders.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred; equivalent experience may be considered.
• 2+ years of experience in employee benefits, Human Resources, payroll, or a related administrative role preferred.
• Strong understanding of employee benefits administration and enrollment processes.
• Strong attention to detail and excellent organizational skills.
• Ability to review and reconcile invoices and identify discrepancies.
• Excellent written and verbal communication skills.
• Strong customer service skills and the ability to work effectively with employees at all levels of the organization.
• Ability to handle sensitive and confidential information with discretion.
• Proficiency with Microsoft Office, particularly Excel.
• Ability to manage multiple priorities, meet deadlines, and work independently.

Nice To Haves

• Experience working with insurance carriers, benefits brokers, and/or third-party benefit administrators preferred.
• Experience with HRIS, benefits administration, or payroll systems preferred.

Responsibilities

• Administer the organization’s employee benefits programs, including medical, dental, vision, life, disability, supplemental benefits, and other offerings.
• Serve as a primary point of contact for employees with questions regarding benefits, eligibility, enrollment, coverage, claims, and changes in benefits.
• Coordinate new-hire benefits enrollment, qualifying life event changes, annual open enrollment, and termination of benefits.
• Maintain accurate employee benefits records and ensure employee eligibility information is current.
• Review and reconcile monthly benefits invoices for accuracy, including employee elections, additions, terminations, and changes.
• Coordinate with Finance/Payroll to ensure accurate and timely processing of benefit deductions and payments.
• Communicate regularly with insurance carriers, third-party administrators, benefits brokers, and other vendors to resolve enrollment, billing, eligibility, and coverage issues.
• Investigate and resolve employee and carrier issues in a timely and professional manner.
• Assist with benefits audits and reconciliation processes to identify and correct discrepancies.
• Prepare and maintain benefits-related reports, spreadsheets, correspondence, and documentation.
• Assist with the annual open enrollment process, including employee communications, informational materials, enrollment support, and coordination with benefit vendors.
• Monitor employee eligibility and ensure benefits are administered in accordance with plan documents and applicable policies.
• Assist with required benefits notices, compliance activities, and documentation.
• Maintain confidentiality and security of employee benefits and personal information.
• Stay informed regarding changes to benefits plans, policies, procedures, and applicable regulations.
• Assist the Human Resources team with special projects and other HR-related responsibilities as needed.

Benefits

• Medical
• Dental
• Vision
• 401K
• Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level