Employee Benefits Service Administrator

AmeriLife•Rochester, FL

About The Position

Our Company Explore how you can contribute at AmeriLife. For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement. Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry. Job Summary We are a national, multi-line brokerage agency that provides dedicated support and innovative resources to those who provide financial solutions and employee benefits to families and businesses. Our Employee Benefits Administrator is a motivated, forward-thinking individual who nurtures relationships with KAFL's core values in mind. We work as a team and take pride and ownership of being a trusted partner to our clients.

Requirements

Strong Organizational Skills : Organization and persistence are valuable assets. Recognizes what needs to be done in order to achieve identified goals. Structures time and prioritizes to meet objectives. Willing and eager to learn.
Teamwork and Collaboration : Contributes to the efforts of the organization as a team player. Works with KAFL Employee Benefit team to identify and capitalize on opportunities.
Strong Interpersonal and Communication Skills : Comfortability with all forms of communication - written, verbal & face-to-face.
Business Acumen: Has a sense of ownership and drives positive results. Understands when to leverage resources and fiscal responsibility.
Adaptability: Ability to adapt to a changing environment and systems. Able to prioritize and work well under pressure.
Learning: Passionate about learning and has a growth mindset.
Undergraduate degree or equivalent experience
Proficiency with Microsoft 365 & PowerPoint

Responsibilities

Assisting the internal team with new business, case design, renewals and ongoing customer service.
Familiarizing and utilizing internal and external technology, carrier and enrollment portals.
Assisting with enrollment portal set up.
Assisting with agent and client training.
Being able to learn products, insurance carriers and internal processes.
Being available to step in and take ownership of a task at hand.
Responding to agent and client inquiries regarding all aspects of their group coverage.
Participating in continuous training and enhance personal industry product knowledge to effectively communicate and build credibility with agents & clients