Employee Benefits Client Manager

The Jonus GroupWest Lake Hills, TX
Hybrid

About The Position

Seeking a highly motivated and experienced Client Manager to join a dynamic team. This role is pivotal in managing a portfolio of clients, ensuring exceptional service delivery, and driving client satisfaction. The ideal candidate will have a strong background in employee benefits and excellent organizational skills. This position offers a clear career progression path, with opportunities for mentorship and professional growth.

Requirements

  • Life & Health (L&H) license required
  • Proficiency in Applied Epic and Excel (candidates will be asked to rate their Excel skills and provide examples of usage)
  • Strong organizational skills
  • Ability to process information effectively
  • Excellent communication and presentation skills
  • Client-focused mindset
  • Willingness to remain in the Client Manager role for 2–3 years before advancing to a Senior Client Manager position

Nice To Haves

  • 5–10 years of experience preferred
  • Candidates with 3–4 years of relevant experience will be considered if they meet all requirements

Responsibilities

  • Manage a portfolio of 20 clients, representing approximately $1.4 million in annual revenue
  • Handle A-to-Z account management, including presenting to clients, open enrollment, and marketing
  • Collaborate with an assistant and Senior Client Manager to ensure seamless service delivery
  • Work on both new and renewal business, including quoting and marketing to carriers
  • Develop and maintain strong client relationships, ensuring high levels of satisfaction
  • Participate in team collaboration, client meetings, and internal training sessions
  • Prepare for eventual progression to a Senior Client Manager role, managing a book of business independently

Benefits

  • Comprehensive benefits package
  • Laptop provided
  • Individualized training plan, including virtual application training and in-office training for daily responsibilities
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