Employee Benefits Account Manager

DHW Insurance Brokers • Walnut Creek, CA

25d

About The Position

We’re looking for an Employee Benefits Account Manager who thrives on clarity, connection, and care. This is not your typical corporate role. You’ll work closely with our clients and team to manage benefit programs that truly serve people with the autonomy, trust, and independence that come with being part of DHW. You’ll own your book of business, make decisions with confidence, and guide clients with wisdom--all while supported by a team that values purpose over politics.

Requirements

• 3–5 years of experience in employee benefits (brokerage experience preferred).
• Life & Health license (or willingness to earn one within 90 days).
• Excellent communication, organization, and problem-solving skills.
• A calm, professional presence — even when things get hectic.
• A genuine desire to serve and simplify for others.

Responsibilities

• Be the go-to partner for clients on their health and benefits programs.
• Handle renewals, plan marketing, and day-to-day client questions with confidence and care.
• Communicate clearly, simplifying the complex so clients can make informed decisions.
• Collaborate with carriers, vendors, and your DHW teammates to find real solutions fast.
• Stay ahead of industry trends and share insights that help clients stay one step ahead.
• Manage open enrollments and benefit communications with warmth, precision, and follow-through.

Benefits

• Independent and proud of it. We answer to our clients, not a parent company.
• People-first culture. We believe business can be both kind and high-performing.
• Room to grow. We encourage curiosity, autonomy, and mastery of your craft.
• Real impact. You’ll see the difference your work makes every day.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed