Employee Benefits Account Manager

Hub International Insurance•Sioux Falls, SD

About The Position

Great opportunity to join our Employee Benefits team! Are you a bright, outgoing, people-oriented person? If so, this is the career for you. At HUB, we value education and continuous learning and are excited to assist you along your career development path. As an Employee Benefits Account Manager , you will provide support to the Strategic Account Executive. You will build relationships with internal and external customers while providing guidance and assistance. You will have continuous learning and development opportunities to work towards your career goals. What makes us different than all the rest? Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most. Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities. Our Core Values: Entrepreneurship: We encourage innovation and educated risk-taking. Integrity: We do the right thing every time. Teamwork: We work together to maximize results. Accountability: We measure and take responsibility for outcomes. Service: We serve customers, communities and colleagues. We are the perfect fit if you: Are seeking a progressive work environment at a rapidly growing organization Have an entrepreneurial spirit and are challenged by the opportunity to grow the business Are focused on learning and development to enhance your industry knowledge and expertise Are a self-starter willing to invest time and energy to learn the technical aspects of our business Believe in integrity and building success by developing relationships with others

Requirements

Bachelor's degree from an accredited college or university preferred
Prior broker experience with employer groups of 100+ employees, benefit/insurance customer service and/or account administration, or related field preferred
South Dakota Life and Health License
An equivalent combination of education and/or relevant work experience may be substituted in lieu of minimum qualifications
Must be a critical thinker, with strong communication, interpersonal, multi-tasking, and organizational skills.
Excellent verbal and written communication skills
Strong communication, interpersonal, multi-tasking, and organizational skills required
Must be thorough, detail-oriented and is responsible for working with confidential information
Ability to accommodate immediate requests, perform under short deadlines and coordinate multiple jobs
Ability to function independently with minimal supervision
Required Experience: 1-2 years of relevant experience
Required Education: Bachelor's degree (4-year degree)

Nice To Haves

The preferred candidate is a team player with a great attitude, self-motivation and the ability to work in a fast-paced environment.

Responsibilities

Serve as the point of contact for client and carrier inquiries and provide a response to the inquiry in a timely manner ensuring accuracy.
Create and maintain internal client files and records as needed, ensuring compliance with company policies and federal and state regulations.
Attend and participate in client meetings with the Strategic Account Executive, serving as s a Subject Matter Expert (SME) for procedural and administrative matters.
Review plan documents (master application, master policy, summary plan description, administrative service agreements, etc.) ensuring information is complete and free of errors.
Draft a variety of communication/education documents to be sent to the client announcing new plans or changes to existing plans.
Conduct employee meetings or webinars to educate client’s employees.
Works with clients and carriers to ensure the plan implementation paperwork and enrollment process for renewals and/or changing carriers is completed accurately and in a timely manner.
Coordinate and research client ERISA and other legislative plan requirements.
Work with Project Analyst to prepare Form 5500 filings on client welfare benefit plans and instructs client on filing procedures and guidelines.
Providing training and support to clients in regard to administrative procedures that are provided for the clients from the carriers, ensuring the training is appropriate for the target audience.