Employee Benefits Account Manager

The Jonus Group•Fairfax, VA

9d•Remote

About The Position

Seeking a highly motivated and detail-oriented Employee Benefits Account Manager (EBAM) to join a well-respected employee benefits brokerage team. As part of a dynamic and collaborative team, you will manage a portfolio of small group accounts, ensuring exceptional client service and seamless account management. This is an excellent opportunity for a professional with a passion for employee benefits and a commitment to excellence.

Requirements

Active Life & Health (L&H) license required.
Minimum of 2 years of experience in employee benefits account management or a related field.
Proficiency in Zywave Brokerage Builder or similar software preferred; willingness to transition to BenefitPoint.
Familiarity with fully insured and level-funded plans (95% of accounts are fully insured).
Strong organizational skills, attention to detail, and the ability to manage multiple priorities.
Responsiveness, timely communication, and adherence to professional etiquette (e.g., sending thank-you notes, responding promptly to assessments).

Responsibilities

Manage a portfolio of small group accounts (primarily groups of 50-100 employees, with some smaller groups of 2-19 employees).
Handle renewals, light open enrollment presentations, enrollments, and claims.
Quote new and renewal business, ensuring accuracy and timeliness.
Provide exceptional client service by addressing inquiries, resolving issues, and maintaining strong client relationships.
Collaborate with internal teams to ensure seamless account management and client satisfaction.
Utilize Zywave Brokerage Builder software (transitioning to BenefitPoint next year) to manage client accounts and documentation.
Maintain responsiveness and professionalism in all client and team communications.