Employee Benefits Account Executive

Marsh McLennan•Orland Park, IL

9d•$92,400 - $172,100•Hybrid

About The Position

Marsh McLennan Agency is seeking an Employee Benefits Account Executive. This role is crucial for establishing and retaining strong client relationships, managing client service needs, and ensuring client retention. The position involves assisting Producers with prospect deliverables, including plan design strategy, financial analysis, and goal setting. The Account Executive will provide plan design and financial solutions to meet client needs for employee attraction and retention within budget constraints. This includes analyzing financial status, mitigating risks, discussing funding arrangements (fully funded, partially funded, self-funded), providing compliance consultation, analyzing risk through forecasting and claims experience, and communicating the Horton value proposition. The role also requires preparing and executing service plans, delivering stewardship reports and presentations, coordinating with team managers and service teams to ensure quality and timely completion of tasks, and coordinating internal and external resources such as legal assistance, technology, claims, and wellness. The Account Executive will attend client meetings, conduct coverage reviews, develop strategies for claims and wellness services with carriers/vendors/TPAs, and initiate/oversee the marketing process, including underwriting questions and rate negotiation. The position involves analyzing and comparing rates/alternatives, designing and overseeing the preparation of client presentations, and educating clients on compliance issues like ACA Reporting, COBRA, DOL Audits, ERISA, FMLA, and HIPAA. The goal is to meet or exceed targets for service plans, client satisfaction, book growth, and retention, while adhering to HBS procedures within Applied Epic.

Requirements

Life and Health License must be obtained within 75 days of the first day of New Hire Onboarding
Ability to provide strong leadership, mentoring and training to other members of team
At least five years of direct related experience
Strong speaking and presentation skills
Flexibility and creativity for developing innovative and customized business solutions
Must be willing to travel as required
Ability to sell and/or influence decision making of others
Must have strong benefits technical knowledge, including an understanding of all forms of coverage and plan alternatives
Extremely organized with a strong attention to detail and follow through.
Sense of urgency and works well under pressure
Analytical-technically oriented
Highly Proficient in MS Office
The employee is responsible for adherence to the stated expectations of the E&O Plus Quality Management Program

Responsibilities

Establish and retain strong relationships with assigned clients and assume the primary responsibility for client service needs and retention.
Assist Producers with deliverables for prospects, including but not limited to: plan design strategy, financial analysis, funding arrangement review, setting 3-5 year goals. Participate in finalist presentations for prospects.
Provide plan design and financial solutions for our clients to meet their employee attraction and retention needs and budget constraints by analyzing their financial status and assisting to mitigate identified risks. This may include discussions about plan costs being fully funded, partially funded or self-funded plans with input from external partners and internal team members as needed; providing consultation on compliance requirements; analysis of their risk including forecasting, trending, claims experience and other applicable data analytics; and always communicated the Horton value proposition.
Prepare, deliver, and execute service plans and oversee team completion of assigned tasks.
Deliver to the clients our annual stewardship reports, mid-year/pre-renewal presentation, and monthly and/or quarterly experience reports (as applicable).
Coordinate with team manager, all service team needs to ensure items are complete and tasks are performed with quality and within required deliverable dates.
Coordinate internal and external resources including producer involvement, legal assistance, technology, claims, and wellness.
Attend client meetings with carrier representatives as applicable or as needed.
Accompany producer on and independently conduct periodic coverage reviews with clients.
Develop strategy and special handling instructions with carrier, vendor or TPA regarding claims and wellness services based on client needs and expectations.
Initiate and ensure execution of the marketing process including contribution to the marketing strategy, fielding underwriting questions, negotiating rates and coverages and presenting findings to client.
Participate in the analysis and comparison of rates/alternatives leading to the selection of those best meeting the needs of prospects and clients.
Design and oversee the preparation of presentations to clients to ensure the final product is impressive, polished and comprehensive in scope, representing all that is exceptional at Horton.
Responsible for understanding, strategically communicating to and educating the clients on ACA Reporting, COBRA, DOL Audits, ERISA, FMLA, and HIPAA and other compliance issues as needed or required.
Meet or exceed all goals, especially those related to customized service plans, client satisfaction, book growth and retention.
Follow HBS procedures within Applied Epic.
Perform other duties as requested, including exercising discretion and judgment in prioritizing workload.