Employee Benefits Account Executive

Marsh McLennan•Orland Park, IL

13d•Hybrid

About The Position

Marsh McLennan Agency (MMA) is seeking an Employee Benefits Account Executive. MMA is a leading insurance brokerage firm providing business insurance, employee health & benefits, retirement, and private client insurance solutions. With a strong focus on client relationships and service, MMA combines local expertise with global resources. The Account Executive will be responsible for establishing and retaining strong relationships with assigned clients, managing their service needs, and assisting Producers with prospect deliverables. This role involves providing strategic advice on plan design, financial analysis, and risk mitigation to help clients meet their employee attraction and retention goals. The position requires a deep understanding of benefits technical knowledge, compliance issues, and the ability to analyze data and present findings effectively. The Account Executive will also oversee service teams, coordinate internal and external resources, and ensure the successful execution of marketing processes and client presentations. The goal is to meet or exceed targets related to service plans, client satisfaction, book growth, and retention.

Requirements

Life and Health License must be obtained within 75 days of the first day of New Hire Onboarding
Ability to provide strong leadership, mentoring and training to other members of team
At least five years of direct related experience
Strong speaking and presentation skills
Flexibility and creativity for developing innovative and customized business solutions
Must be willing to travel as required
Ability to sell and/or influence decision making of others
Must have strong benefits technical knowledge, including an understanding of all forms of coverage and plan alternatives
Extremely organized with a strong attention to detail and follow through.
Sense of urgency and works well under pressure
Analytical-technically oriented
Highly Proficient in MS Office
The employee is responsible for adherence to the stated expectations of the E&O Plus Quality Management Program

Responsibilities

Establish and retain strong relationships with assigned clients and assume the primary responsibility for client service needs and retention.
Assist Producers with deliverables for prospects, including but not limited to: plan design strategy, financial analysis, funding arrangement review, setting 3-5 year goals.
Participate in finalist presentations for prospects.
Provide plan design and financial solutions for our clients to meet their employee attraction and retention needs and budget constraints by analyzing their financial status and assisting to mitigate identified risks.
Prepare, deliver, and execute service plans and oversee team completion of assigned tasks.
Deliver to the clients our annual stewardship reports, mid-year/pre-renewal presentation, and monthly and/or quarterly experience reports (as applicable).
Coordinate with team manager, all service team needs to ensure items are complete and tasks are performed with quality and within required deliverable dates.
Coordinate internal and external resources including producer involvement, legal assistance, technology, claims, and wellness.
Attend client meetings with carrier representatives as applicable or as needed.
Accompany producer on and independently conduct periodic coverage reviews with clients.
Develop strategy and special handling instructions with carrier, vendor or TPA regarding claims and wellness services based on client needs and expectations.
Initiate and ensure execution of the marketing process including contribution to the marketing strategy, fielding underwriting questions, negotiating rates and coverages and presenting findings to client.
Participate in the analysis and comparison of rates/alternatives leading to the selection of those best meeting the needs of prospects and clients.
Design and oversee the preparation of presentations to clients to ensure the final product is impressive, polished and comprehensive in scope, representing all that is exceptional at Horton.
Responsible for understanding, strategically communicating to and educating the clients on ACA Reporting, COBRA, DOL Audits, ERISA, FMLA, and HIPAA and other compliance issues as needed or required.
Meet or exceed all goals, especially those related to customized service plans, client satisfaction, book growth and retention.
Follow HBS procedures within Applied Epic.
Perform other duties as requested, including exercising discretion and judgment in prioritizing workload.