Employee Assistance Case Manager

Arizona State University•Tempe, AZ

6d•$50,000 - $55,000•Hybrid

About The Position

Arizona State University’s Employee Assistance Office is seeking a compassionate, skilled, and motivated Licensed Social Worker to join our dedicated team. The successful candidate will design, coordinate, and deliver a range of services including programming, training, peer counseling, group facilitation, grief support and response. Educational workshops, referrals, and short-term support for university employees, their spouses, and dependents will be required. This position is instrumental in promoting employee wellbeing, fostering a culture of wellness, and building collaborative partnerships within the broader community to deliver impactful support services.

Requirements

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Knowledge of mental health principles and practices.
Knowledge of peer support models and volunteer coordination.
Ability to provide short-term intervention, including assessment and evaluation, information and referral, and crisis intervention.
Ability to demonstrate presence, self-confidence, and empathetic listening.
Skill in effective written and verbal communication.

Nice To Haves

Master's degree in Social Work or related field with current State of Arizona license through the Arizona Board of Behavioral Health Examiners (AZBBHE), AND, one year of experience in peer counseling, case management, OR program management. OR, any equivalent combination of experience and /or education from which comparable knowledge, skills, and abilities have been achieved.
Skill in consultation and program development procedures and practices.
Skill in supervisory training and outreach.
Skill in program coordination and case management.
Knowledge of community resources.

Responsibilities

Responsible for Grievewell at ASU programming, promotion, and coordination.
Conduct intakes, match volunteers with community needs, and serve as a liaison to support program participants.
Provide peer training, coordination, response, and support of grief programming to the ASU community.
Facilitate group sessions and volunteer peer support reviews and continuing education using evidence-informed practices.
Design and deliver educational workshops and training sessions related to mental health, resilience, grief, and workplace wellbeing.
Responsible for program communication, evaluation, and reporting.
Offer consultation and training to supervisors, managers, and administrators.
Serve as a liaison to campus and community partners to enhance service coordination and outreach efforts.
Maintain accurate, confidential documentation in alignment with HIPAA and university guidelines.
Participate in professional development, team meetings, and program planning efforts.
Coordinate insurance coverage with the eligibility of participants and perform case management and referral when appropriate.
Participate in relevant committees, task forces, and work groups to provide an employee wellbeing perspective.