Onsite Emotional Wellness Counselor PRN

LanguageLine Solutions•El Paso, TX

1d•Onsite

About The Position

Health Advocate is seeking an Onsite Emotional Wellness Counselor PRN to join their award-winning team. This role is crucial in supporting content moderators by establishing trusted relationships through one-on-one and group sessions, and ongoing wellness programming. The goal is to improve resiliency and mitigate the impact of viewing disturbing images and content. Counselors will compassionately assist employees with personal, family, and work-related concerns to help them feel supported and perform at their best.

Requirements

A Master’s degree in a behavioral health discipline required (social work, counseling, or related human service field).
State License (Professional Counselor, Marital/Family Therapist, Social Work).
A minimum of three years graduate level experience, providing direct service in a behavioral health setting including assessment and case management.
English language proficiency is required.

Nice To Haves

Experience providing presentations, consultation with team and company leaders and brief interventions is preferred.
A combination of graduate and bachelor’s level experience including behavioral healthcare, Employee Assistance or work with Occupational health or a community healthcare system will be considered.
Spanish language proficiency is preferred.

Responsibilities

Provide scheduled and on-demand one-on-one counseling sessions.
Provide information and schedule clients requesting services.
Obtain and record intake case information in Care Management System.
Provide in-moment support as appropriate.
Provide short-term brief wellbeing and/or therapeutic interventions.
Provide consultation, recommendations, referrals, and other forms of assistance as appropriate.
Provide members with appropriate referral based on clinical needs and insurance when clinically appropriate.
Lead wellness and group therapy sessions.
Provide workshops or training, as may be requested.
Facilitate group wellness activities including peer group support, team building sessions and other engagement events.
Implement group creative intervention practices, for example, guided mindfulness meditation, and mindful movement.
Assist in providing access to wellness resources.
Provide staff assistance for onsite personnel.
Assess crisis situations and take appropriate action; provide crisis/urgent intervention as may be needed and appropriate, and disruptive or critical event responses.
Provide consultation to client leadership on concerns about employee safety or workplace behavior.
Attend monthly business reviews.
Provide new hire check-in sessions and support offboarding of team members.
Collaborate with colleagues and others to provide excellent service and experience, and to support professional operations and environment.
Participate in regular supervision and consultation as needed/appropriate to any case.
Maintain reliable attendance and timely arrival being ready to work as scheduled.
Maintain licenses in good standing, and related credentials if applicable.
Miscellaneous duties as assigned by Program Manager.
Meet objectives for service quality.
Document all contacts with clients and pertinent others accurately, completely, and concisely.
Flexibility of work hours to deliver services to other staff/shifts or provide DEM support as may be needed.