Emerging Technologies Project Manager

BANK FUND STAFF FEDERAL CREDIT UNION•Washington, DC

1d•$103,000 - $130,000•Hybrid

About The Position

The Emerging Technologies Project Manager leads strategic technology projects that modernize the credit union’s operations, enhance member experience, and drive digital transformation. This role manages the end-to-end lifecycle of innovative initiatives ensuring solutions are delivered on time, on budget, securely, and in full alignment with regulatory and organizational requirements. The position works cross-functionally with IT, Operations, Lending, Digital Banking, Cybersecurity, Member Experience, and external vendors. This role blends technology fluency, strong project and product management skills as well as a deep understanding of financial-services environments.

Requirements

Bachelor’s Degree
Minimum 5 years of financial institution experience.
Experience with financial core systems such as Fiserv, Symitar or Correlation.
At least one year of Atlassian Platform, specifically Jira and Confluence, and/or SharePoint
Proficiency in requirements gathering, process mapping, and technical documentation.
Strong understanding of digital banking trends, member behavior, and emerging digital and associated technologies.
Demonstrates a growth mindset in looking for more efficient solutions to business functions and systems.
Strong data-driven mindset and approach with proven experience synthesizing data and communicating findings into meaningful intelligence.
Strategic mindset with practical hands-on approach to delivery.
Ability to work collaboratively with both technical and non-technical teams.

Nice To Haves

Hands-on experience with analytic and presentation software, including but not limited to Tableau, PowerBI, Python ,SQL, preferred
Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO) or Project Management Professional (PMP)
Experience working in credit union lending and operations systems such as digital banking, loan originations, payments, collections, etc.

Responsibilities

Drive business value by championing the adoption of agile frameworks and project management best practices throughout the organization.
In partnership with the business owner and technical lead, define and implement project delivery strategy and roadmap for assigned products and systems.
Manage project documentation such as contracts, schedules, plans, including agile artifacts (e.g. Burndown charts, sprint analytics, etc.).
Perform preliminary research and investigation regarding potential corporate projects; prepare initial feasibility studies, including budget, financial projections, business impact analyses and member benefit analyses.
Manage project-related activities, deadlines and deliverables and coordinate with Department Directors the definition of roles and responsibilities at the outset of each project, and revisit where appropriate.
Create, monitor and manage project budgets as well as project resource requirements.
With appropriate Risk Management Department resources, conduct project Risk Assessments including Identification of Risks, Risk Analysis and Risk Mitigation and Control.
Lead and direct the work of others – at staff, management and senior management levels – who are participating in Project Teams.
Work with Executive Sponsors, Department Directors and Managers to validate project plans, evaluate the progress of projects and propose or enact appropriate changes / refinements, where appropriate and necessary to ensure that project objectives are met, and sound Project Management methods are being utilized.
Monitor and summarize progress, and effectively communicate the status of projects, written and oral, to project team members, Departmental Management and Executive Management.
Lead final project implementation with appropriate staff and coordinate transfer of completed projects to applicable Operational Owners.
Facilitate project closure reviews to determine opportunities to improve process for future initiatives.
Collaborate with internal stakeholders within IT and corporate project management to ensure alignment and successful execution of digital initiatives.
Lead proof-of-concept (POC) and pilot initiatives for new technologies.
Assess vendor capabilities, technology fit, data-security posture, and integration complexity.
Coordinate cross-departmental testing, configuration, and rollout of selected solutions.
Collaborate with IT, Operations, Lending, Digital Banking, and Risk to ensure seamless system integration.
Analyze existing systems (core banking, lending systems, digital banking, CRM, LOS, etc.) to identify gaps, inefficiencies, and opportunities for optimization.
Support system configurations, data mapping, integration documentation, and troubleshooting.
Manage testing activities, including test planning, test case development, and UAT facilitation.
Work with Information Security and Risk teams to ensure all emerging solutions meet regulatory and cybersecurity standards.
Ensure technology decisions align with NCUA, FFIEC, and other relevant compliance frameworks.
Collaborate with internal teams and vendors to troubleshoot issues, improve system performance, and enhance digital tools for members.
Foster a culture of collaboration, innovation, and continuous improvement across the organization.
Demonstrates a continued commitment to BankFund’s Service IMPACT philosophy
All BankFund employees are required to remain cognizant of and adhere to all policies, procedures, and regulations pertaining to the Bank Secrecy Act