This position provides supervision and development opportunities for facility management in multiple facilities. The Emerging Market Manager ensures competitive talent for multiple facilities by championing company human resource initiatives, addressing new business needs or anticipated turnover, promoting opportunities to attract and retain a high-performing workforce, ensuring a talent pipeline, and guiding the leadership development process. They implement and model customer service standards across multiple facilities by ensuring excellence in store standards, understanding unique customer needs, and creating an environment for facility managers to set excellent customer service expectations aligned with customer needs, expectations, and company goals. The role ensures compliance with company and legal policies, procedures, and regulations, including environmental compliance for multiple facilities, by implementing and monitoring loss prevention, safety, and compliance controls, overseeing safety, operational, and quality assurance routines, developing and implementing action plans, and providing direction and guidance on executing company programs and strategic initiatives. This role delivers effective execution for the business area by driving operational excellence, holding the management team accountable, initiating and leading company change efforts, conducting competitor assessments, monitoring continuous improvement programs, and providing feedback for process improvements. The Emerging Market Manager drives overall financial performance by preparing, analyzing, and reconciling financial reports, creating and administering budgets, determining trends and opportunities, advising on cost control, and resolving budgetary issues. They provide overall direction by analyzing business objectives and customer needs, developing and implementing business strategies, analyzing costs and forecasts, determining resource requirements, evaluating operational processes, measuring outcomes, identifying improvement opportunities, promoting a customer environment, and demonstrating adaptability. The role develops and implements strategies to attract and maintain a skilled workforce by diagnosing capability gaps, recruiting, selecting, and developing talent, supporting mentorship, workforce development, and succession planning. They cultivate an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices, developing consequences for violations, and supporting the Open Door Policy. The role develops and leverages internal and external partnerships to achieve business goals by sponsoring community outreach initiatives, engaging stakeholders in business plans, and supporting associate efforts. The role emphasizes respecting the individual by building high-performing teams, embracing differences, creating a workplace where associates feel seen, supported, and connected, and creating opportunities for all associates to thrive. They work collaboratively, build strong relationships, and communicate with impact to motivate and influence. The role attracts and retains talent, empowers and develops talent, and recognizes contributions. The role acts with integrity by maintaining high standards of ethics and compliance, modeling company values, holding oneself and others accountable, and supporting the company's goal of becoming a regenerative company. They act selflessly, humbly, honestly, fairly, and transparently. The role serves customers by delivering results with a customer-first approach, considering how, where, and when customers shop, and applying business models to all plans. They make data-driven decisions, balance priorities, and consider all stakeholders when making plans. The role strives for excellence by displaying curiosity, a desire to learn, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes. They drive continuous improvement, adopt new technologies and skills, and support others through change.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Manager