Hope Center Young Adult Support Specialist

Rod s House• Yakima, WA, US, WA

11d•$0 - $17•Onsite

About The Position

Support Specialists at Rod’s House focus on providing a safe and stable environment for young adults to learn new skills in order to thrive on their own in the community. Support Specialists help support a wide-spectrum of needs for young people (ages 18-24) experiencing homelessness throughout Yakima County. Support Specialists play a pivotal role as guides for young people so they may progress from temporary sheltering to permanent, safe, and stable housing.

Requirements

High school diploma or GED Required
Must be at least 21 years of age Required
Valid driver’s license and auto insurance Required
At least 1 year experience working directly with youth (ages 13-17) and young adults (ages 18-24), particularly youth and young adults experiencing homelessness OR 2 years of social services education Required

Nice To Haves

Bilingual (Spanish-English) Preferred

Responsibilities

Engage with young adults to make them feel welcome, safe, and supported;
Collaborate with case managers and the program coordinator on how best to support young adults
Connect young adults to community and on-site resources to ensure basic needs are met;
Appropriately respond to and coach young adults through verbal, physical, and emotional altercation;
Prevent and de-escalate situations as they arise;
Maintain a positive, non-judgmental, trauma-informed approach;
Actively seek opportunities to be inclusive and equitable.
Go on outings with young adults to embrace more life experiences outside the emergency home
Help them learn life skills; cooking, cleaning, grocery shopping, budgeting, laundry, resume building
Escort young adults to designated activities and meal times;
Assist with housekeeping duties in the emergency home, Rod’s House after hours, and ensure cleanliness and tidiness at all times;
Ensure a safe environment for fellow employees, volunteers and residents;
Conduct fire watch with proper documentation;
Ensure completion of closing duties each morning to ensure sites are ready for operations;
Monthly assigned tasks
Daily responsibility checklist
Deep cleaning throughout the week/Sunday deep cleaning
Participate in monthly program outcome reporting with all program staff;
Complete data entry tasks, as assigned
Maintain proper record keeping and documentation
Ensure standard operating procedures are clearing defined, updated, and followed;
Regularly assess policies, procedures and processes and recommend improvements;
Provide general assistance and support as directed.
Attend weekly staff meetings (Wednesdays mandatory)