Emergency Services Dispatcher

City of Pueblo Civil Service•Pueblo, CO

3d•$55,907 - $72,573•Onsite

About The Position

The City of Pueblo is looking for people who want to make a difference in the community as Emergency Services Dispatchers! As an Emergency Services Dispatcher, you are the first point of contact with the public via both emergency 911 phone lines and non-emergency phone lines. You must obtain information from callers who may be injured, confused, angered, hysterical, frightened, or abused. You’ll then communicate effectively to dispatch city police officers, firefighters, and emergency medical services on emergency and non-emergency calls. You can be a source of hope during someone's most challenging moments. This full-time position offers you a fulfilling career, a fast-paced work environment and a variety of benefits with an annual salary of $55,906.80 - $72,573.48. Apply now through September 20th, 2026.

Requirements

A high school diploma or GED

Nice To Haves

At least one (1) year of successful demonstrated experience in a fast-paced customer service work environment that includes multi-tasking, significant public contact, and multi-line telephone communications
At least one (1) year of successful demonstrated experience using computers and computer-related equipment
Call Center or related experience
Experience with shift work

Responsibilities

Obtain information from callers who may be injured, confused, angered, hysterical, frightened, or abused.
Communicate effectively to dispatch city police officers, firefighters, and emergency medical services on emergency and non-emergency calls.