Emergency Room Technician Adult ED Full- time 7p-7a

GBMC HealthCare • Towson, MD

6d • $18 - $27

About The Position

Under general supervision, the Emergency Room Technician performs operational tasks related to admitting inpatients and outpatients arriving at the GBMC Emergency Department. The role requires multitasking in a fast-paced environment while providing an initial customer-service contact consistent with GBMC values. The technician escorts patients from the general waiting room to the Emergency Department and, when needed, to radiological areas; replenishes clinical supplies; checks clinical carts as assigned; and helps promote efficient flow across a multi-unit environment.

Under the general supervision of an RN or MD, the technician provides clinical support to unit staff in caring for patients and families.

Requirements

• High school diploma or GED.
• Graduation from an accredited CNA program.
• Graduation from an accredited Emergency Medical Responder (EMR), Emergency Medical Technician (EMT), Cardiac Rescue Technician (CRT), or Paramedic program.
• Current and valid CNA license.
• Current and valid EMR, EMT, CRT, or Paramedic credential.
• Current and valid CPR certification.
• Minimum one year of hospital or related experience.
• Thorough knowledge and understanding of defined triage criteria, including levels of care and complaints treated within urgent care versus emergent care.
• Customer-service skills.
• Courteous and compassionate interpersonal skills for interacting with patients, visitors, physicians, and other staff.
• Problem-solving skills.
• Ability to anticipate and prioritize the needs of patients and staff and multitask autonomously in stressful situations.
• Computer skills.
• Thorough knowledge of role expectations and scope of practice.
• Ability to partner with RN/MD staff.
• Basic knowledge of pre-hospital care and patient management.
• Basic first-aid knowledge.

Nice To Haves

• Knowledge of medical terminology.

Responsibilities

• Perform operational tasks related to the admission of Emergency Department inpatients and outpatients.
• Provide an initial customer-service contact consistent with GBMC values while multitasking in a fast-paced environment.
• Escort patients from the general waiting room to the Emergency Department and to radiological areas when necessary.
• Replenish clinical supplies and check clinical carts as assigned.
• Participate in promoting efficient flow in a multi-unit environment.
• Under RN or MD supervision, provide clinical support to unit staff in caring for patients and families.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED