Emergency Room Technical Asst

Henry Ford Health•Detroit, MI

About The Position

The Emergency Room Technical Assistant supports patient care and helps keep the emergency department operating smoothly. Under the direct supervision of a registered nurse or provider, and within the scope of practice, the role assists with vital signs, EKG monitoring, and other technical tasks; supports patient positioning, comfort, and basic care needs; prepares treatment areas; restocks supplies; and ensures equipment is ready for use. The assistant communicates with patients and families, collaborates with nurses, providers, and other emergency department staff, and follows safety and infection-control procedures while maintaining a clean, organized treatment environment. The role also assists with patient transport, documentation, and other tasks that support department operations.

Requirements

  • High school diploma or GED equivalent.
  • BCLS certification.
  • One of the following: B-EMT certification; completion of a formal Medical Assistant program; completion of a formal nursing education program (two-year degree or higher); completion of a formal medical doctor education program; or one year of applicable Emergency Room Technical experience, with the applicable certification or program completed within 12 months of hire.
  • Willingness to complete a 180-day orientation period.
  • Ability to work under the direct supervision of registered nurses and providers within the scope of practice.
  • Commitment to safety, infection control, and professional excellence.

Nice To Haves

  • Previous Emergency Department Technician or Medical Assistant experience.
  • EMT license.
  • Passion for emergency medicine and a track record of thriving in fast-paced environments.

Responsibilities

  • Assist with vital signs, EKG monitoring, and other technical tasks under the guidance of nursing and provider staff.
  • Assist patients with positioning, comfort measures, and basic care needs.
  • Prepare treatment areas, restock supplies, and ensure equipment is ready for the clinical team.
  • Communicate with patients and families, answer questions, and provide reassurance.
  • Collaborate with nurses, providers, and other emergency department staff to support patient care.
  • Follow safety protocols and infection-control procedures and maintain a clean, organized treatment environment.
  • Assist with patient transport, documentation support, and other tasks that help the emergency department operate efficiently.
  • Perform all duties under the direct supervision of a registered nurse or provider and within the scope of practice.
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