The ER Tech is responsible for all basic patient care duties. This includes, but is not limited to, therapeutic treatment as ordered by the physician on duty, operation of laboratory equipment, patient discharge, and education. The ER Tech will triage all patients upon arrival to determine their location of treatment (Emergency room versus urgent care), provide general patient care including therapeutic and diagnostic intervention, and provide age and education-specific education to all patients. The role also involves assuring a clean work environment, which may include duties such as emptying trash, mopping floors, and cleaning counters. The ER Tech must follow all company policies, including HIPAA policies and procedures, and encourage a work environment that is friendly and respectful. Providing patients and their families with a customer-focused, friendly, reassuring, and open environment that encourages patient participation in health care decisions is essential. The ER Tech must accurately interpret a physician’s instructions, assist the physician on duty with the treatment of patients, and communicate with the physician regarding patient needs and feedback. Responsibilities include administering medications, collecting specimens, conducting laboratory tests, reviewing and upholding lab policies and procedures, and collaborating with health team members to ensure patient well-being. The ER Tech will execute physician orders, including administration of medications, treatments, and IVs according to policy and procedure, and observe and document the patient's response to pertinent medications. Preparing specimens and operating lab equipment are also key duties. The role requires 100% attendance at mandatory skills training yearly, maintaining all required professional certifications and licenses, participating in facility certifications, maintaining CEUs, completing yearly assigned education on time, and attending a minimum of four staff meetings (reading and signing minutes of meetings not attended). Patient education and discharge instructions are also part of the role, along with following infection control and OSHA safety guidelines. The physical demands include intermittent physical activity such as standing, walking, bending, kneeling, stooping, and crouching, as well as lifting and supporting patients. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may be exposed to radiation, noise, infectious/communicable diseases, blood and blood borne diseases, chemicals, fumes, odors, gases, and dusts. The position requires working near moving mechanical parts and exposure to toxic or caustic materials, with moderate noise from phones, computers, printers, and medical equipment. The position requires standing, walking, sitting, use of hands, and reaching, and may also require climbing, kneeling, or crouching. Incumbents will be scheduled based on operational need, which may include rotating shifts, standby, or on-call duties. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities, and duties may change at any time. This is not necessarily an exhaustive list of all responsibilities, performance standards, measurements, skills, or requirements associated with this job.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED