Emergency Roadside Tow Driver

AAA Mountain West Group•Fairfield, CA

2d•Onsite

About The Position

Join a Culture of People Helping People. Ever wanted a job where you genuinely save the day? At AAA Mountain West Group (MWG), we don't just hire tow operators—we hire Roadside Heroes. When our members are stranded, stressed, or having their worst day, you are the face of AAA arriving on the scene to bring safety, solutions, and peace of mind. If you have a great attitude and a desire to learn, we will provide all the training you need to build a successful, secure career.

Requirements

A customer-first mindset and a passion for helping people.
Willingness and flexibility to work the between 2pm - 12:30am, including weekends.
A valid driver’s license and a clean driving record
Must be at least 21 years of age

Nice To Haves

We provide top-tier, paid training for the role.

Responsibilities

Operating tow trucks safely and efficiently.
Performing simple vehicle diagnostics to figure out the issue.
Providing essential roadside assistance, including tire changes, fuel delivery, and vehicle lock-outs.
Building trust, problem-solving, and being a calming presence for our members on the scene.

Benefits

Opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
$1 for $1 company match up to 6% of eligible earnings per pay period
Medical, Dental, Vision, wellness program and more!
11 paid holidays per year.
Accrue up to 136 hours (17 days) of Paid Time Off in your very first year.
Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
AAA will value your contribution to providing exceptional service to our members
Free AAA Classic Membership
AAA Product Discounts
Reimburse up to $5,250 per year for job-related degrees or certifications (eligible after 6 months).
Minimum of 40 hours per week (steady income you can rely on).
Earn an extra $0.75 to $1.50 more per hour depending on your hours and days worked.
Earn up to an additional $1,900 extra per month just by doing the job you're trained to do!
Automatic 3% enrollment (increasing 1% annually) with a company match of up to 6%.
Save on taxes by setting aside up to $680/month for transit or parking.
Choose from our flexible Red, White, or Blue tiers to fit your budget.
Enroll in the Blue Tier, and AAA will contribute $1,000 (Individual) or $2,000 (Family) annually to your health savings.
6 free annual sessions with therapists or coaches via Modern Health for you and your family.
Full coverage for preventive checkups and cleanings.
Company-paid Basic Life and AD&D insurance (1x your annual salary).