Emergency Medical Technician (EMT) / Security Officer

ROYAL OAKS•Sun City, AZ

47d•Onsite

About The Position

Under the supervision of the Security Manager, the EMT/Security Officer protects people and property while providing emergency medical care and security services at Royal Oaks. The role responds to medical, security, fire, intrusion, and alarm situations; assesses circumstances and takes appropriate action, including rapid triage and treatment before Advanced Life Support arrives. It also involves patrolling the property on foot and by vehicle, maintaining security systems and records, enforcing policies, arranging after-hours transportation and light maintenance, and handling assigned radios, keys, and golf carts. The position requires confidentiality, sound judgment, effective communication, and the ability to work in varied indoor and outdoor conditions. The listed full-time schedule rotates between three shifts in one week (Wednesday through Friday) and four shifts the next week (Wednesday through Saturday), working 6:00 p.m. to 6:00 a.m. A PRN position is also available. Starting pay is $18.61 per hour.

Requirements

Be at least 21 years of age.
Have a high school diploma or GED equivalent.
Have successfully completed an approved EMT training course.
Hold current and valid Arizona Department of Health Services EMT certification.
Hold a current and valid Fingerprint Clearance Card, or apply for one within 20 days of hire.
Hold current Basic Life Support (BLS) certification obtained in a classroom setting and compliant with or endorsed by American Heart Association, American Red Cross, or National Safety Council guidelines.
Hold a current, valid driver's license; driving record must meet Royal Oaks' insurance carrier criteria.
Have a Certificate of Completion for memory care services training, or obtain it within 30 days of hire, and comply with annual certification requirements.
Make rational decisions in critical situations.
Maintain consistency, diplomacy, and tact in difficult or challenging situations.
Maintain confidentiality and protect sensitive information.
Know common safety hazards and precautions needed to establish a safe working environment.
Be proficient with Microsoft Word, Excel, Outlook, and the Internet.
Be organized, able to multitask, think creatively, and adapt to different situations.
Be able to complete training on computers and/or other devices.
Maintain competency in the position and knowledge of industry advances and new technologies.
Communicate effectively in English with staff, residents, and guests at all levels.
Be able to carry, lift, push, or pull up to 50 pounds.
Be able to assist with evacuation procedures and potentially operate a fire extinguisher.
Meet the role's physical, cognitive, and environmental demands, including climbing, kneeling, lifting and carrying, walking, sitting, standing, bending, reaching, pushing, pulling, fine and gross manipulation, communication, decision-making, concentration, observation, and working indoors and outdoors in varied conditions.

Nice To Haves

One year of experience as an EMT is preferred.

Responsibilities

Embrace a culture of hospitality.
Respond to emergency medical needs, assess each situation, determine an appropriate course of action, and use triage skills to provide rapid treatment before ALS arrives.
Patrol Royal Oaks property on foot and in a vehicle; check buildings and fence lines; and respond to intrusions and fire alarms.
Respond to security situations and alarm calls, assess and resolve problems, prevent unauthorized access to restricted areas, escort personnel from the building after normal business hours, and notify company personnel about emergencies.
Address infractions through verbal and written warnings and notify law enforcement when assistance is needed.
Prepare clear, concise, accurate daily logs and incident reports, and maintain comprehensive records of incidents and investigations.
Ensure property removal follows applicable policies and identify products, tools, and materials to prevent unauthorized removal.
Provide after-hours non-emergency transportation and light maintenance.
Contact the scheduled on-call Maintenance person for emergency plumbing, electrical, and HVAC repairs.
Protect confidential and sensitive information.
Issue and maintain communication radios, keys, and golf carts.
Monitor security systems, including closed-circuit television and intrusion, fire, and duress alarms.
Operate and drive a golf cart to transport supplies around campus and, when needed, transport employees, residents, or guests.
Perform other duties as assigned.

Benefits

Medical, dental, and vision benefits beginning the first day after the month of hire for full-time employees.
Employee Assistance Program offering mental health support, legal counseling, financial coaching, and other resources.
Choice of two medical plans, with employee-only coverage starting at $82 per paycheck for full-time employees.
On-campus medical providers.
Six paid holidays annually.
Paid time off accruing from the first day, with up to three weeks in the first year for full-time employees.
Option to convert unused PTO hours into cash, subject to limits and details.
Four hours of paid volunteer time off annually.
Referral bonus of up to $600 for each referred hire, with no limit on referrals.
Tuition reimbursement of up to $5,000 annually.
Career growth opportunities and promotion from within.
Free fitness center access or gym reimbursement of up to $200 annually.
Annual work shoe reimbursement of up to $40.
Uniforms provided or reimbursed for many positions.
Covered parking at no extra cost.
20% employee meal discount while at work.
Free Starbucks coffee.
Employee discount program for travel, electronics, entertainment, and more.
Retirement plan with matching contributions of 4%-10%.