Emergency Flow Coord, Days

Piedmont Healthcare•Snellville, GA

6d•Onsite

About The Position

The Emergency Department Flow Coordinator Registered Nurse is a Full Time position working Days at the South Campus Emergency Department of Piedmont Eastside in Snellville, GA. This is an 11-bed Emergency Department (freestanding) that coordinates/admits to the Main Campus Hospital, seeing approximately 15,000 patient visits per year. The patient population includes adults and pediatrics. Resources available include XR, CT, Lab, and Pharmacy in-house. The department staff includes RNs and Paramedics. The role requires BLS, ACLS, and PALS certifications.

Requirements

BLS, ACLS, PALS certifications required.
Demonstrated appropriate clinical knowledge to evaluate and prioritize patient flow issues.
Demonstrated excellent leadership, communication, and problem-solving skills, ability to set priorities, works and a team member and delegation abilities.
Ability to maintain composure under pressure.
Excellent interpersonal skills necessary to interact, motivate, and communicate with a wide range of staff and hospital personnel in a professional manner; guest relation's skills must be strong, genuine, and noticeable.
Knowledgeable in assessment, planning, treatment, and evaluation of patients experiencing stroke or stroke-like symptoms.
Provides appropriate stroke related education and Stroke Education Booklet to patients and/or family/caregiver with discussion on risk factor reduction.
Knowledgeable in stroke performance measures and relationship to patient outcomes.
Communicates with the multidisciplinary team and assists with coordination of care of the stroke / TIA patient.
Completes required 4 hours of stroke related education annually and demonstrates competency with performing the MEND exam.
Performs quick triage assessment, incorporating age specific or cultural phenomena, upon arrival.
Incorporates relevant cues, and eliminates non relevant cues, when analyzing assessment data.
Quickly and accurately establishes triage acuity based upon assessment data.
Plans with patient, family, significant other and healthcare team for disposition from the ED.
Identifies, reports and provides appropriate protective measures for high risk situations including, but not limited to, abuse or neglect, failure to thrive and potential for abduction.
The staff nurse provides nursing care to patients from birth through the lifecycle utilizing nursing processes to assess, plan, implement, and evaluate the care for patients.
He/she functions within the framework of the policies and procedures of the organization and demonstrates professional growth and accountability.
The staff nurse is responsible for maintaining standards of practice, coordinating patient care activities of all assigned staff in the provision of quality nursing care.
Graduate from a nursing program.
1 year of Emergency Department experience, as a registered nurse (RN).
Experience participating in and/or leading quality and process improvement projects.
RN - Registered Nurse - Georgia State Licensure and/or NLC/eNCL Multistate Licensure.
BCLS - Basic Life Support.
ACLS.
PALS - Pediatric Advanced Life Support.

Nice To Haves

TNCC, ENPC, CEN, CPEN preferred certifications.
Preferred Bachelor’s Degree of Nursing.
CEN - Certified Emergency Room Nurse.

Responsibilities

Has the authority to direct all of the team members regarding prioritization and patient flow.
Becomes a single point person for the MDs, minimizing their interruptions and facilitating communication with all other providers.
Coordinates with Mission Control role on the proper placement of patients within the department.
Monitors room availability and turnover.
Assures that orders, collections, and procedures are coordinated.
Notifies the MD and other providers when a patient is ready for a disposition.
Is a liaison with other departments and checks on delays in all sub-processes, including lab, imaging, pharmacy and consults.
Coordinates admission and transfers.
Monitors tracking board, oversees use of tracking board by caregivers and keeps data current.
Maintains the ED Pods and encourages members of the pods to abide by pod guidelines.
Sets priorities for patient placement by setting priorities for ED admits, obtaining patient arrival time for direct admits and communicating with Bed Control on on-going bases as unit situation changes.
Serves as a resource for float staff working in the ED.
Assist with triaging and prioritizing incoming EMS patients.
Assures proper placement of patients in units by attending Bed Court with accurate information include current admits in ED, potential admissions, staffing needs/status, and number of holding patients.
Reassigns staff patients to maintain balance within pods and ensure continuity of care.
Provides clinical care as needed, according to departmental protocol.
Implements ED protocols for increased patient census such as “Diversion” or “Saturation”.
In partnership with the Team Lead (TL) role, assigns lunches to staff members in the ED to ensure that staff has time to eat.
Reports status of patient processes and team performance to QA/ED Committee and contribute to problem resolution and modification of processes as necessary.
Is accountable for defined quality measures including patient wait times in the ED.
Hold staff nurses and MDs accountable for defined quality measures for patient wait times.
Performs patient assessments to include collection of data regarding the patient’s physical, psychosocial and health history.
Appropriately evaluates the developmental age of the patient when performing assessments, treatments and patient/family education.
Organizes patient data into the formulation of a plan of care; identifies additional information needed and makes care decisions based on identified needs. Identifies expected patient outcomes.
Carries out plan of care to achieve desired patient outcomes.
Provides patient care that is specific to the setting, identified needs and plan; ensures that the care provided is appropriate to the severity of the disease, condition, impairment or disability.
Oversees activities of ancillary and support team members.
Identifies teaching opportunities and provides the resources necessary for achieving the educational goals of the patients.
Communications issues/concerns to the Charge Nurse, Clinical Manager and/or physician as appropriate.
Documents patient care and concerns in the patient record.