Emergency Department Unit Coordinator (32 Hours, 7a-3p)

Boston Medical Center•Brockton, MA

1d•Onsite

About The Position

Provide technical assistance to the nursing staff and performing a variety of computer, clerical, scheduling and supply functions necessary for the operation of the unit. This role involves receiving and greeting visitors, patients, and staff, responding to inquiries, answering the telephone, and maintaining positive communication with other departments. The Unit Coordinator will also make telephone calls, assist staff with errands, deliver specimens and paperwork, and keep nurses informed of important messages. A key responsibility is transcribing physician and nursing orders accurately, placing orders onto the nursing Kardex, and assembling and organizing medical records. The position requires accurate data entry into Meditech, faxing medication orders, and preparing charts for discharge. The Unit Coordinator will also notify the administrative manager of unit activities, file test results, copy documents, and maintain clerical supplies. Additionally, they will report broken equipment, enter work orders, and communicate with outside vendors. Maintaining a professional appearance and performing duties as assigned are also essential.

Requirements

High School Diploma.
Minimum one year of clerical experience.
Computer skills.
Knowledge of medical terminology.

Nice To Haves

Experience working in an outpatient setting.

Responsibilities

Receive and greet visitors, patients and staff.
Respond to questions appropriately, referring items in question to authorized staff.
Answer the telephone promptly and in a courteous manner.
Maintain positive communications with other departments.
Make telephone calls, including physician consults, calls to other departments for assistance (i.e., Information Systems), and informing physicians of admissions.
Assist the staff by running errands, delivering specimens and paperwork, and checking mail.
Keep nurses informed of incoming reports, new orders and other messages.
Demonstrate awareness of patients’ rights to privacy and confidentiality.
Transcribe physician and nursing orders in an accurate, neat and timely manner.
Place appropriate orders onto the nursing Kardex.
Assemble, label and organize the medical record for patient admissions.
Secure records from previous admissions as needed.
Accurately enter orders into Meditech.
Fax medication orders to pharmacy.
Note dangerous abbreviations and contact physicians for nurses to get clarification.
Note time called in margin of physician order sheet.
Prepare chart for discharge and assure chart is complete.
Compile all discharge paperwork.
Enter discharges into computer.
Notify administrative manager of unit activities, such as changes in patients’ conditions.
Accurately file test results in a timely manner.
Copy documents as requested for unit personnel.
Increase knowledge and use of hospital computer system as new programs are developed.
Maintain and order clerical supplies for the unit as directed by nurse manager.
Report broken equipment, enter work orders into Meditech and call outside vendors regarding special equipment.
Report to and begin work promptly.
Give adequate notice of absenteeism or tardiness.
Maintain a professional appearance in accordance with the dress code.
Ask appropriate questions within job description when faced with an unfamiliar circumstance.
Perform work of equal skill, effort, and responsibility as directed.
Perform other duties as assigned.