Entry Level Medical Receptionist

TEKsystems•Carmel, IN

7d•$16 - $16•Onsite

About The Position

We are seeking a highly adaptable and detail-oriented Emergency Department Registration Specialist to join our fast-paced ER team. This role is critical in ensuring accurate and timely patient registration while supporting front-line operations in a high-acuity environment. The position involves cross-training across multiple areas of the Emergency Department, requiring strong communication, quick thinking, and a patient-centered mindset.

Requirements

Minimum of 1+ years of customer service experience
Strong attention to detail with accurate data entry skills
Ability to multitask and adapt in a fast-paced, high-pressure environment
Excellent communication skills with patients, team members, and leadership
Ability to think quickly, act decisively, and remain professional under pressure
Demonstrated empathy and commitment to patient care

Responsibilities

Check in patients arriving through the Emergency Department entrance
Collect and verify identification and insurance information
Provide assistance to patients and visitors, including stepping away from the desk when needed
Collaborate with hospital security and police to maintain a safe environment
Welcome and track visitors and family members within the system
Register patients arriving via ambulance
Monitor and respond to incoming radio communications (e.g., stroke alerts, trauma cases)
Respond to overhead paging systems for incoming patient registrations
Act quickly to identify patients by gathering information from available sources (e.g., personal belongings, EMT staff)
Ensure timely and accurate patient registration in urgent situations
Utilize the registration board to track patient status, registration needs, and insurance verification
Maintain accurate, real-time data entry regarding patient information, visit details, and discharge status