ED Patient Access Rep-Admitting, Per Diem, Varied Shift
About The Position
The Emergency Department Admitting Clerk is responsible for communicating effectively, both verbally and non-verbally, demonstrating strong interpersonal skills, and interacting diplomatically while maintaining a professional demeanor with all customers. This role involves discussing personal and financial matters with patients or their representatives, possessing good problem-solving and process efficiency skills. The clerk needs knowledge of insurance benefits, covered services, and billing and collection procedures for all government insurance, along with general knowledge of office procedures and the ability to utilize resources in an organized manner. The position also includes performing all other assigned duties.
Requirements
- High school diploma or equivalent preferred.
- Minimum of one year of hospital admitting experience preferred.
- Minimum of one year of customer service experience preferred.
- Violence Prevention & De-Escalation required within 90 days of hire.
Responsibilities
- Communicate effectively, both verbally and non-verbally.
- Demonstrate strong interpersonal skills.
- Interact diplomatically and maintain a professional demeanor with all customers.
- Discuss personal and financial matters with patients or representatives.
- Utilize problem-solving and process efficiency skills.
- Apply knowledge of insurance benefits, covered services, and billing and collection procedures for all government insurance.
- Utilize general knowledge of office procedures and resources in an organized manner.
- Perform all other duties as assigned.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
