Emergency Credentialed Veterinary Technician (Shift Lead) - Dallas, TX

Veterinary Emergency Group (VEG)•Dallas, TX

About The Position

VEG is hiring a veterinary nursing Shift Lead to guide the rhythm and flow of each shift, support excellent patient care, and help team members work effectively. The role involves maintaining awareness of patient status, team capacity, and shift-wide needs; coordinating workflow and shift roles; supporting colleagues on the floor; and leading shift communications and transitions. The Shift Lead works with hospital leadership on coverage, call-outs, and ongoing coaching, while helping foster a supportive, learning-focused team environment.

Requirements

  • Credentialed Veterinary Technician (CVT, RVT, LVT, or LVMT), or enrollment in the VEG Credentialing Support Program; credentialing or program enrollment is preferred.
  • At least 1 year of experience in a veterinary technician or assistant role.
  • Strong understanding of clinical workflow and team dynamics.
  • Confidence navigating floor operations while guiding others empathetically.
  • Excellent communication and conflict-resolution skills, including communication with pet parents and the team.
  • Flexibility and willingness to step in wherever needed.
  • Leadership instincts, an ownership mindset, and desire for professional growth.
  • Basic computer skills and familiarity with practice management software and electronic medical record keeping.
  • Fine motor skills for handling patients and medical equipment.
  • Ability to stand for prolonged hours, kneel, and work on the floor.
  • Ability to lift up to 25 kg independently and support up to 40 kg with assistance.
  • Willingness to work in a noisy environment with strong or unpleasant odors.
  • Availability to work nights, weekends, and holidays on a rotating or as-needed basis, based on hospital needs.
  • Ability to work in a fast-paced environment with people from varied backgrounds and personality types.

Nice To Haves

  • Experience in emergency or specialty medicine.
  • Enrollment in the VEG Credentialing Support Program, if not already credentialed.

Responsibilities

  • Monitor patient status, team bandwidth, and shift-wide needs.
  • Manage daily workflow and help the team adapt when unexpected situations arise.
  • Assign and adjust shift roles with clarity and care.
  • Provide hands-on floor support when needed.
  • Coordinate breaks, assist with conflict resolution, and model calm under pressure.
  • Lead shift transitions, team huddles, and start- and end-of-day wrap-ups.
  • Communicate clearly, direct questions appropriately, and elevate key issues.
  • Help the team use downtime for learning or rest.
  • Flag incidents and notable events with a focus on transparency and growth.
  • Work with hospital leadership on coverage, call-outs, and ongoing coaching.

Benefits

  • Competitive compensation, including base pay and a 401(k) match.
  • Medical, dental, and vision coverage starting on day one.
  • QPR training and access to free therapy or counseling.
  • Potential eligibility for equity after one year of full-time, active employment.
  • VEG-created clinical and leadership learning programs.
  • Unlimited emergency-room continuing education and a travel stipend; full-time credentialed employees receive $2,500 per year, and full-time uncredentialed employees receive $1,000 per year.
  • Clinical student loan repayment.
  • Paid parental leave of up to 12 weeks at 100% of regular salary, with fertility and family-building care for all types of families.
  • Flexible work schedules.
  • Employee referral program.
  • Scrubs, company swag, and food in the fridge.
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