Emergency Credentialed Veterinary Technician (Shift Lead) - Eden Prairie, MN

Veterinary Emergency Group (VEG)•Eden Prairie, MN

2d•Onsite

About The Position

VEG is hiring an Emergency Credentialed Veterinary Technician to serve as a Shift Lead in its Eden Prairie, Minnesota hospital. The Shift Lead manages the rhythm and flow of each shift, keeping patient care, team capacity, and shift-wide needs in view. The role combines hands-on floor support with coordinating workflows, assignments, breaks, communication, and team development. The Shift Lead works with hospital leadership on coverage, call-outs, and ongoing coaching. VEG operates emergency veterinary hospitals nationwide that are open 24/7, 365 days a year. Its open-concept hospitals treat a broad range of emergency cases, including exotic animals. The company describes its work environment as focused on learning, mentorship, and creating a supportive experience for employees and clients.

Requirements

Credentialed Veterinary Technician (CVT, RVT, LVT, or LVMT), or enrollment in the VEG Credentialing Support Program; credentialing or program enrollment is preferred.
At least 1 year of experience in a veterinary technician or assistant role.
Strong understanding of clinical workflow and team dynamics.
Confidence navigating floor operations while guiding others empathetically.
Excellent communication and conflict-resolution skills.
Flexibility and willingness to step in wherever needed.
Leadership instincts, an ownership mindset, and desire for professional growth.
Basic computer skills and comprehension of practice management software and electronic medical records.
Ability to communicate effectively with pet parents and colleagues.
Fine motor skills for handling patients and medical equipment.
Ability to stand for prolonged periods, kneel, and work on the floor; lift up to 25 kg independently and support up to 40 kg with assistance.
Willingness to work in a noisy environment with strong or unpleasant odors.
Availability to work nights, weekends, and holidays on a rotating or as-needed basis, depending on hospital needs.
Ability to work in a fast-paced environment with people from varied backgrounds and personality types.

Nice To Haves

Experience in emergency or specialty veterinary medicine.

Responsibilities

Monitor patient status, team capacity, and needs across the shift.
Manage daily workflow and help the team adapt when unexpected situations arise.
Assign and adjust shift roles with clarity and care.
Provide hands-on floor support wherever needed.
Coordinate breaks, assist with conflict resolution, and model calm under pressure.
Lead shift transitions, team huddles, and start- and end-of-day wrap-ups.
Communicate clearly, direct questions appropriately, and escalate important issues.
Help turn downtime into learning opportunities or time to recharge.
Flag incidents and notable events with transparency and a focus on growth.
Work with hospital leadership on coverage, call-outs, and ongoing coaching.

Benefits

Competitive compensation, including base pay and a 401(k) match.
Medical, dental, and vision coverage, along with wellness benefits beginning on day one.
QPR training and access to free therapy or counseling.
Potential eligibility for equity after one year of full-time, active employment.
Clinical and leadership learning programs, unlimited emergency-care continuing education, and a travel stipend.
Annual travel stipend of $2,500 for full-time credentialed employees and $1,000 for full-time uncredentialed employees.
Clinical student loan repayment.
Paid parental leave of up to 12 weeks at 100% of regular salary, plus fertility and family-building care.
Flexible work schedules.
Employee referral program.
Scrubs, company merchandise, and food in the fridge.