Emergency Bed Coordinator (54534)

YSS•Des Moines, IA

About The Position

Step in, make an impact, and help youth turn challenges into opportunities. Come join YSS as an Emergency Bed Program Coordinator in our Youth Opportunity Center. As an E-bed Coordinator you'll provide hands-on, one-on-one support to young adults (ages 18–24) experiencing homelessness, as well as unaccompanied minors in our care. You’ll guide participants through goal setting, skill development, and crisis situations while promoting self-efficacy and independence. In this role, you’ll assess strengths and needs, connect participants to community resources, and coordinate referrals to ensure each young person has the support they need. You’ll also deliver Behavioral Health Intervention Services (BHIS), focusing on participant-centered care, skill building, and mental health advocacy. Acting as a bridge between therapy services and participants, you’ll foster engagement, support positive linkages with family, schools, and community, and empower youth to overcome challenges. You may also provide youth advocacy duties, offering direct supervision and support as needed, while actively promoting the safety, well-being, and growth of each participant. What You'll Do... Provide trauma-informed, client-centered case management and skill-building for youth Meet individually with participants, track progress, and support goal setting and housing plans Serve as a positive, consistent role model and implement Positive Youth Development strategies Conduct risk assessments, safety planning, and crisis intervention as needed Assist with transportation, job searching, and program-related activities Support discharge planning and connect youth to safe housing and resources Maintain accurate records, case notes, and service logs in Service Point Coordinate referrals and communicate with other service providers Supervise Youth Advocates and schedule Emergency Bed coverage Attend staff meetings and participate in clinical supervision Report facility issues and ensure smooth day-to-day operations Take initiative, manage time effectively, and meet program and administrative deadlines This is not a complete list of the responsibilities of this position. Duties may change at any time. What We Provide... We believe in your potential, we meet you where you are, and we invest in your future. Beyond the meaningful work, YSS provides the following benefits: Supportive leadership team and mission-driven culture. Flexibility and autonomy in a collaborative environment. Competitive salary Comprehensive benefits. Health insurance Voluntary dental insurance Voluntary vision insurance Life insurance and long-term disability coverage Supplemental accident, critical illness, and hospital indemnity insurance Professional liability insurance coverage Flexible spending account/health savings account Supplemental compensation award Generous Paid Time off and Leave Four weeks of paid time off (PTO) Volunteer time off Paid holiday leave Birthday holiday Wellness Program Opportunities Paid membership to the Athletic Club of Ames Employee Assistance Program for all employees Flu shots Mental health support YSS is a Public Service Loan Forgiveness qualified employer. 403(b) retirement offerings If this sounds like work you’d be proud to do—and a team you’d want to grow with—we’d love to hear from you. Let’s do meaningful work, together.

Requirements

A Bachelor’s degree in a social sciences field
At least one year of full time experience
Documented 20 hours of training in child mental health can be substituted for experience
Experience with supervision and/or leadership

Nice To Haves

Strong written, verbal, and interpersonal communication
Collaborative team player who builds positive relationships
Highly organized with keen attention to detail and ability to manage multiple priorities
Experience supporting youth facing homelessness or housing instability
Knowledge of Trauma-Informed Care, Harm Reduction, Positive Youth Development, and counseling techniques
Skilled in crisis intervention and problem-solving
Be rooted in purpose and driven by equity, inclusion, and positive social impact.
Bring humility, respect, and cultural awareness to every interaction.
Speaks a language in addition to English (especially one spoken in our communities).

Responsibilities

Provide trauma-informed, client-centered case management and skill-building for youth
Meet individually with participants, track progress, and support goal setting and housing plans
Serve as a positive, consistent role model and implement Positive Youth Development strategies
Conduct risk assessments, safety planning, and crisis intervention as needed
Assist with transportation, job searching, and program-related activities
Support discharge planning and connect youth to safe housing and resources
Maintain accurate records, case notes, and service logs in Service Point
Coordinate referrals and communicate with other service providers
Supervise Youth Advocates and schedule Emergency Bed coverage
Attend staff meetings and participate in clinical supervision
Report facility issues and ensure smooth day-to-day operations
Take initiative, manage time effectively, and meet program and administrative deadlines