Emergency Assistance Specialist

Beltrami County•Bemidji, MN

2d•Onsite

About The Position

Beltrami County is creating an eligibility list for a full-time, benefited Emergency Assistance Specialist to work in the Consolidated Intake office. The successful applicant will be responsible for administering County emergency assistance programs, providing support to applicants and other staff, and related work as apparent or assigned. Work is performed under the moderate supervision of the Economic Assistance Program Manager.

Requirements

High School Diploma or GED.
Three years of work experience in clerical, business, public welfare programs or administrative support.
Thorough knowledge of emergency assistance policies and emergency general assistance policy; thorough knowledge of EDMS; thorough knowledge of income verification statements and associated program reports; thorough knowledge of standard office equipment, standard office and accounting software and MAXIS; ability to make arithmetic computations using whole numbers, fractions and decimals; ability to compute rates, ratios and percentages; ability to understand and apply governmental accounting practices in maintenance of financial records; ability to communicate orally and in writing with applicants, outside agencies and County staff.

Responsibilities

Interviews clients applying for emergency assistance; obtains necessary verifications; schedules appointments; provides information regarding the emergency assistance program to applicants.
Enters applicant information into state database.
Determines eligibility for emergency assistance/general emergency assistance; issues payments through state system.
Contacts related agencies to coordinate payments.
Communicates with applicants regarding application status; transfers applications and cases to other counties and tribal partners as needed.
Reviews applications for County income maintenance programs for completeness and verification.
Pre-screens clients to collect and verify information; explains programs and procedures; provides application forms; Assists clients and provides ongoing support.
Performs administrative duties in the Beltrami County EDMS.