Part-Time Embroidery Machine Operator (Suture Specialist)

FIGS•Los Angeles, CA

3d•Onsite

About The Position

FIGS is seeking a skilled Part-Time Suture Specialist (Embroidery Machine Operator) to manage the embroidery operations at our Century City Community Hub. This role involves handling in-Hub embroidery orders, maintaining and cleaning machines, and ensuring the quality of finished garments. The ideal candidate can work independently, manage multiple projects within deadlines, and possess a solid understanding of various embroidery machines. This position reports directly to the Store General Manager.

Requirements

Flexible schedule, with availability to work weekends
Strong organizational and time management skills; ability to manage multiple embroidery orders simultaneously.
Experience operating and troubleshooting embroidery machines ( Barudan experience a plus ).
Experience with single-head embroidery machines.
Technical proficiency in embroidery software (Wilcom, Pulse, or equivalent).
Proficiency with computer software for editing designs.
Familiarity with preventative maintenance programs and ability to coordinate third-party servicing.
Strong problem-solving skills; able to troubleshoot both machine and workflow issues under tight deadlines.
Positive attitude
Proven work ethic and integrity
Ability to respond to short term deadlines
Detail and quality oriented
Desire to excel and grow with FIGS
All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) until the end of the holiday season

Nice To Haves

Bilingual skills are beneficial but not required.

Responsibilities

Read, interpret, and complete embroidery orders accurately.
Set up embroidery machines (design loading, thread selection, hooping, trimming, packaging).
Track and communicate order status with the retail team.
Inspect merchandise against order specs; perform adjustments or repairs as needed.
Steam and prepare garments for customers.
Oversee embroidery workflow by prioritizing and assigning jobs to ensure orders are completed accurately and on time.
Establish and monitor embroidery quality standards, ensuring consistency across all products and catching issues before they reach customers.
Train, mentor, and evaluate embroidery team members on machine operations, safety, and customer service, fostering a culture of skill development and accountability.
Ensure compliance with all safety protocols related to machine operation and embroidery production.
Partner with store leadership and HQ teams (VM, product, supply chain) to share embroidery trends, machine performance, and customer feedback.
Perform minor machine repairs, cleaning, and oiling to ensure optimal operation.
Coordinate preventative maintenance and third-party servicing as needed.
Keep the work area clean and organized.
Manage embroidery supplies, storage, and assist with inventory checks.
Assist store leadership with non-embroidery tasks, including sales, operations, and café support.