Email Channel Execution Manager

Bank of America • Plano, TX

1d • $88,000 - $126,000 • Hybrid

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for achieving goals through coding and/or metadata management, support and technical direction for platforms and operations, providing input into the design. Key responsibilities include interacting extensively with managers and partners across the enterprise to identify, research, analyze and resolve complex problems or to develop significant process enhancements. Job expectations include translating business needs into technical requirements for supported platforms and ensuring all systems support conform to business needs and specifications. The Email Channel Manager role is responsible for executing marketing and servicing email campaigns within Bank of America's Email Channel. We seek a proven leader who can manage the execution of campaigns and project work as well as think strategically in a highly regulated, critical, and visible channel. This candidate should be able to lead cross-functional work teams and work independently and in large group settings, as well as handle multiple assignments concurrently. This candidate will also be responsible for detailed review of email accuracy throughout the execution process.

Requirements

• Project and relationship management experience
• Email execution experience
• Ability to work well independently and in large group settings
• Ability to handle multiple assignments simultaneously
• Excellent organizational, analytical, verbal, and written skills
• Demonstrated ability to identify opportunities for innovation and continuous improvement
• Ability to communicate challenges and successes clearly and foster positive working relationships
• Proficient in MS Office Products – especially Excel and PowerPoint
• Proven ability to audit and perform quality control tasks
• Ability to multi-task and proactively manage timelines

Nice To Haves

• Bilingual Spanish read and write
• Knowledge of html rendering issues preferred

Responsibilities

• Achieving goals through coding and/or metadata management, support and technical direction for platforms and operations, providing input into the design.
• Interacting extensively with managers and partners across the enterprise to identify, research, analyze and resolve complex problems or to develop significant process enhancements.
• Translating business needs into technical requirements for supported platforms and ensuring all systems support conform to business needs and specifications.
• Executing marketing and servicing email campaigns within Bank of America's Email Channel.
• Managing the execution of campaigns and project work.
• Thinking strategically in a highly regulated, critical, and visible channel.
• Leading cross-functional work teams.
• Working independently and in large group settings.
• Handling multiple assignments concurrently.
• Detailed review of email accuracy throughout the execution process.

Benefits

• Access to paid time off
• Resources and support to our employees
• Discretionary incentive eligible
• Annual discretionary award based on individual performance, line of business performance, and overall company success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED