Elite Stylist

Ulta Beauty, Inc.•Wadsworth, OH

About The Position

The Elite Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers quality professional services with an emphasis on the guest’s total look, while supporting the Experience Manager and Assistant Services Manager. The stylist focuses on service sales and productivity, guest service, and compliance with operating procedures and standards. Success requires a passion for the beauty industry, exceptional guest service, and the ability or aptitude to learn and communicate product knowledge. The stylist performs a range of salon and beauty services, develops guest relationships and clientele, supports store sales and promotional initiatives, and follows service protocols and applicable safety, sanitation, infection-control, and state-board requirements. The role also includes maintaining salon and store cleanliness and operational standards. The position requires a cosmetology license, relevant prior work experience, proficiency in salon techniques and equipment, and the ability to work a flexible schedule including days, evenings, weekends, and holidays. Physical conditions include continuous mobility and handling or moving objects up to 10 pounds, frequent bending, reaching, and twisting, and standing for long periods. The stated pay is the higher of $11.00–$15.75 per hour or services pay under the Company’s Services Compensation Plan. Eligible associates may earn legally required overtime and tips. Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits; part-time positions are eligible for dental, vision, life, and disability benefits.

Requirements

  • Cosmetology license.
  • Previous relevant work experience is required.
  • Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills across all service categories.
  • Proficiency with equipment and chemicals needed to perform technical work.
  • Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule including days, evenings, weekends, and holidays.

Responsibilities

  • Perform hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals through exceptional guest service, while contributing to store retail and service sales, guest loyalty, and retail-shrink goals.
  • Demonstrate products to guests to support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, and learn their ingredients and benefits to better serve guests.
  • Maintain prompt and regular attendance.
  • Build guest relationships through consultations and appropriate retail and service recommendations.
  • Serve all guests, including walk-ins, in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
  • Build professional relationships with peers and brand partners to collaborate on guest service.
  • Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app, to salon and salesfloor guests.
  • Attend required trainings and meetings for ongoing professional development.
  • Follow Ulta Beauty policies, procedures, and standards.
  • Follow safety, sanitation, infection-control, and state-board procedures before, during, and after services.
  • Follow established service protocols for a consistent guest experience.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and ensure guest readiness.
  • Maintain cleanliness and operational standards in the salon and assigned store areas.
  • Follow the Ulta Beauty dress code.
  • Protect company assets by following loss-prevention practices and providing exceptional guest service.
  • Complete other operational tasks as directed.

Benefits

  • Eligible full-time associates receive paid time off, health, dental, vision, life, and disability benefits.
  • Eligible part-time associates receive dental, vision, life, and disability benefits.
  • Eligible associates may earn overtime pay as required by law and tips paid by service guests.
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