Elite Stylist

Ulta Beauty, Inc.•Saint Joseph, MO

About The Position

The Elite Stylist engages with guests, consults with them about hair care needs, and recommends products and services. The role delivers professional services with an emphasis on the guest’s overall look and supports the Experience Manager and Assistant Services Manager, focusing on service sales and productivity, guest service, operating procedures, and compliance. The position calls for a passion for the beauty industry, strong guest service, and the ability to learn and communicate product knowledge. The stylist performs a range of salon and beauty services, develops guest relationships and clientele, supports store sales and loyalty goals, and contributes to in-store events and marketing initiatives. The role also includes following company and state-board standards, maintaining salon and store cleanliness, using booking systems, communicating supply needs, and protecting company assets. A cosmetology license and previous relevant work experience are required. The schedule is flexible and includes days, evenings, weekends, and holidays.

Requirements

Cosmetology license.
Previous relevant work experience.
Proficiency in salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or aptitude to develop skills across service categories.
Proficiency with equipment and chemicals needed for technical work.
Ability to demonstrate, recommend, and sell professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and develop clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

Perform hair and beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, and shrink goals.
Demonstrate products to guests to support sales and the guest experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, services, ingredients, and benefits during work time.
Maintain prompt and regular attendance.
Develop guest relationships through consultations and suitable retail and service recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Attend required training and meetings for continued professional development.
Know and comply with company policies, procedures, and standards.
Follow safety, sanitation, infection-control, and state-board procedures before, during, and after services.
Follow service protocols to provide a consistent guest experience.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Follow the Ulta Beauty dress code.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.