Elite Stylist

Ulta Beauty, Inc.•New Orleans, LA

About The Position

The Elite Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers quality professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager. The stylist focuses on performance, including service sales and productivity; people, including guest service; and process, including operating procedures and compliance standards. The position calls for a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. The stylist performs a range of salon and beauty services, builds guest relationships and clientele, recommends products and services, and supports store sales and guest loyalty goals. The role also includes following safety, sanitation, infection control, operational, and service standards, maintaining a clean work area, and participating in required training. The position requires a cosmetology license and previous relevant work experience.

Requirements

Cosmetology license.
Previous relevant work experience.
Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or aptitude to develop skills across service categories.
Proficiency in using equipment and chemicals needed for technical work.
Proficiency in demonstrating, recommending, and selling professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and build clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

Perform hair and beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,900 and productivity goals for hair services, and contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate products to guests to support sales and the guest experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, including their ingredients and benefits.
Maintain prompt and regular attendance.
Develop guest relationships through consultations and relevant retail and service recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Promote the guest loyalty program, including credit and the Ulta Beauty app.
Attend mandatory trainings and meetings for continued professional development.
Follow Ulta Beauty policies, procedures, standards, and applicable state board guidelines.
Follow safety, sanitation, and infection control procedures before, during, and after services.
Follow established service protocols and use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in assigned areas, including the salon and other store areas.
Follow the Ulta Beauty dress code and loss prevention practices, protect company assets, and complete other operational tasks as directed.