Elite Field Service Technician

Xylem•Houston, TX

1d•Onsite

About The Position

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Job Summary: The Elite/Lead Field Service Technician will be responsible for initiating and executing field service activities at customer sites in a safe and efficient manner. This role works with more advanced and multi/complex systems, proactively troubleshoots systems, works with mechanical, electrical, diesel equipment conditions, conducts preventative maintenance and parts inventory, and anticipates and corrects safety issues (both Company and Customer owned equipment). Has direct interfacing with customer and may be responsible for work in multiple systems/locations/customers. This role is responsible for the escalation and leveraging appropriate company resources to address issues, both with personnel and customers.

Requirements

Some travel required
20%-80% travel depending on division & location (overnight stays, away from home)
Ability to obtain and maintain privileges to drive a company vehicle
Driver Application for Employment
Motor Vehicle Report (MVR)
Forms: o Driver Disclosure and Release o Employee Applicant Drug and Alcohol Statement o FMCSA Certificate of Awareness o Driver Certificate of Violations o Driver Statement of On Duty Hours Road Test o Copy of Driver’s License o Copy of Medical Certificate
Ability to obtain all required customer clearances (TWIC, DISA, Background checks, etc.)
Clean driving record
Work experience preferred within industrial water filtration systems
5 to 7 years of technical work experience within industrial water filtration systems
Read and interpret P&ID piping schematics for equipment layout and material ordering (Required)
PVC / CPVC Schedule 80 pipe installation, HDPE fusion welding experience with data-logging knowledge (Required)
Plot layout design for equipment placement
Planning, Installation and Commissioning of RO / DI / UF / DNF / DAF and Multimedia Filtration units for short term operating contracts
Team lead who works without direct supervision and provides coaching/training to junior-level technicians
Technically sound on pipe installations
Experience with Microsoft Office including smart devices
Must have customer service experience
Demonstrates critical thinking and troubleshooting ability
Synthesizes technical information and communicates it clearly
Derives insight from customer experience to produce outcomes and solve problems often in novel and unexpected ways

Nice To Haves

Technical military background
Tech Cert, Degree or industry specific license(s)
Work experience preferred within industrial water filtration systems

Responsibilities

Create and maintain safe working environment and culture within the organization
Take care of company property
Demonstrates high impact culture through innovation, accountability and empowerment
Must be able to function in a team environment
Usually works with little to no supervision
Works independently and has ability to lead/coach/guide/motivate

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume