Eligibility Worker I

HEALTH ADVOCATES • San Francisco, CA

8d • $25 - $32 • Onsite

About The Position

Eligibility Workers help qualify patients/claimants for governmental benefits (Medi-Cal, VOC, SSI/SSDI, TPL, etc.) within established guidelines. Responsibilities include telephone or bedside screening, completing applications, follow-up with patients and county workers for successful completion of cases, submitting applications to appropriate offices, and updating information in hospital computer database, work closely with hospital personnel, and perform other related duties as assigned.

Requirements

• High School diploma or GED equivalent required
• 1-2 years’ experience in customer service; healthcare environment, or any combo of experience, education, or training
• A desire to help others
• Bilingual English/Spanish is helpful. (Speak, Read, and Write)
• Bilingual English/Cantonese is a plus
• Basic office skills and computer literacy required
• Excellent communication skills, both verbal and written
• Excellent organizational skills
• Ability to adapt and manage change in a fast-paced environment
• Type 30 wpm

Responsibilities

• telephone or bedside screening
• completing applications
• follow-up with patients and county workers for successful completion of cases
• submitting applications to appropriate offices
• updating information in hospital computer database
• work closely with hospital personnel
• perform other related duties as assigned

Benefits

• Healthcare & Insurance Benefits
• Retirement Benefits
• Employee Discounts
• Employee Assistance Program
• Rideshare Incentives
• Employee Referral Program
• Vacation/Holiday/Sick Leave, and other time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees