Eligibility System Tester

State of Illinois • Springfield, IL

11d • $6,135 - $8,790 • Hybrid

About The Position

The Department of Healthcare and Family Services (HFS), Bureau of Medical Eligibility Systems, is seeking to hire an Eligibility System Tester for its Integrated Eligibility System user acceptance testing team. The candidate will join a talented team of colleagues working to improve the lives of Illinoisans by assuring that HFS programs and systems provide health coverage to eligible Illinoisans consistent with state and federal requirements. As a tester, the candidate will work collaboratively with individuals across the bureau as well as in other bureaus and other state agencies to design, test, and implement changes to the Integrated Eligibility System which is used by staff statewide to determine and maintain eligibility for public benefits such as the Medicaid program administered by HFS.

The ideal candidate will have a high attention to detail and excellent communication skills that allow them to document findings thoroughly and accurately and to interpret and explain complex materials. The candidate should enjoy problem solving and possess critical thinking skills. They should also thrive in a fast-paced work environment that requires prioritization of multiple ongoing work streams and working collaboratively as a part of a team.
HFS values employees with different backgrounds, life experiences, and talents. If you are seeking a new opportunity, and this position appeals to you, please apply today!

Requirements

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, supplemented by a master's degree in business or public administration, with coursework in areas such as economic theory, accounting and finance, organizational theory, and operations research
• Requires one (1) year of progressively responsible professional experience in management operations analysis or the completion of an approved training program
• Requires completion of a background check and self-disclosure of criminal history
• Requires ability to travel in the performance of duties, with overnight stays as appropriate
• Requires the ability to utilize and maintain state-issued equipment such as a laptop

Nice To Haves

• Minimum of two (2) years of experience working with medical programs administered by Health and Human Services organization such as Modified Adjusted Gross Income (MAGI), Assistance to the Aged, Blind, and Disabled (AABD), and All Kids within the Integrated Eligibility System (IES) or a similar public benefits eligibility system, preferably in Illinois as a Human Services Caseworker (HSC) or a Social Services Career Trainee (SSCT)
• Minimum of two (2) years of experience reviewing and interpreting complex materials and communicating the information to a variety of audiences
• Minimum of two (2) years of experience utilizing Microsoft Office software products, including but not limited to Microsoft Excel to complete projects and analyze data
• Minimum of one (1) year of experience documenting processes, evaluating their effectiveness, and implementing changes

Responsibilities

• Serves as an Eligibility System Tester by participating in the analysis, design, review, and testing of newly developed, revised, or existing functionality of the Integrated Eligibility System (IES) related to the medical programs administered by the Department of Healthcare and Family Services, including but not limited to, Long Term Care (LTC), Aid to the Aged, Blind and Disabled (AABD), Family Health Plans (FHP), Affordable Care Act (ACA), Share and Premium programs
• Provides design recommendations for IES and downstream processes based on Agency needs and knowledge of policy and procedures (MMIS, IMPACT, SAP, KCDB, HBWD DB)
• Participates in the analysis of outcomes vs expected outcomes to help identify problem areas, gaps in design, and any other issues
• Reviews Medical program policy and rule changes for impact to IES
• Assists in preparing reports for leadership on outcomes and quality control
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Benefits

• Monday-Friday work schedule
• Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
• Health, Life, Vision, and Dental Insurance
• Pension Plan
• Paid Parental Leave
• Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
• Employees earn (12) paid Sick Days annually.
• New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
• Employees earn (3) paid Personal Days annually.
• (13-14) paid holidays annually (based on start date)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level