Eligibility Specialist Virtual Job Fair | October 27th & 28th
About The Position
Savista is seeking Eligibility Specialists to serve as patient advocates, helping individuals and families understand and access financial assistance programs that can remove barriers to receiving essential medical care. This role involves guiding patients through programs such as Medicaid, Medicare, disability, and hospital charity care, using communication, compassion, and problem-solving skills. It's an opportunity for those beginning their healthcare career or bringing experience in customer service, healthcare, financial counseling, or social services to build valuable skills while making a meaningful impact. The Eligibility Specialist role is onsite at the assigned Prime location, with virtual interviews for selected candidates.
Requirements
- High school diploma or GED
- 1+ year of experience in a customer-facing role; healthcare, financial counseling, social services, or similar experience preferred
- Proficiency in English and Spanish preferred
- Basic knowledge of programs such as Medicaid, Medicare, and Social Security Disability
- Strong organizational skills and attention to detail
- The ability to navigate multiple software systems, applications, and platforms
- Strong communication skills and the ability to explain complex information clearly and empathetically
- Comfort working in a fast-paced environment with changing priorities
- A genuine desire to help patients and build rapport through compassionate communication
- A dependable, solution-oriented approach and the ability to collaborate effectively
- Reliable transportation and a valid driver’s license
- Flexibility to travel locally between hospital locations when operational needs require it
Nice To Haves
- healthcare experience
- strong customer service skills
- enjoy helping people
- comfortable learning new systems and processes
Responsibilities
- Serve as a patient advocate by meeting with patients to assess eligibility for financial assistance programs.
- Engage patients through phone outreach to support completion of required screenings and documentation.
- Guide patients through applications for programs such as Medicaid, Medicare, disability, and hospital charity care.
- Help patients understand their financial responsibilities and available assistance options.
- Build relationships with patients, hospital staff, government agencies, and internal teams to resolve eligibility issues.
- Manage a high caseload while prioritizing follow-up, meeting deadlines, and maintaining productivity and quality expectations.
- Maintain accurate and confidential patient records in compliance with HIPAA and organizational policies.
- Use multiple systems and tools to document, track, and report patient information.
- Support operational needs and provide coverage at nearby hospital locations when needed.
- Complete special projects as assigned.
Benefits
- Medical, dental, and vision coverage
- HSA and FSA options
- Short- and long-term disability coverage
- Life insurance and supplemental insurance options
- Wellness resources
- Complimentary Calm Premium membership
- Employee Assistance Program
- 401(k) with company match
- Company HSA contributions
- Access to certified financial planners
- Employee discount programs
- Generous PTO starting at 17 days for full-time colleagues
- Nine paid holidays
- 40 hours of paid volunteer time each year through our Heart & Soul program
- Premium LinkedIn Learning access
- SOAR professional development program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
