Eligibility Specialist -DFPS
About The Position
Interprets contract and application language for the verification of support services. Provides assistance to providers and internal staff to comply with policies, regulations, and financial requirements. Reviews support documentation to ensure its completeness and accuracy prior to payment. Maintains tracking system to monitor supportive services distributed. Maintains current on policy changes and modifications affecting support services. Creates and submits monthly reporting. Works closely with leadership team to ensure on track spending down supportive service funds. Demonstrates sound judgment in ensuring compliance and administering policies and procedures. Serves on work groups and manages special projects and assignments. Other duties as assigned.
Requirements
- Bachelors Degree from an accredited university or college, or equivalent work experience
- One to three years in workforce development
- Strong customer service skills required
- Excellent internal and external customer service skills, including a positive attitude and good listening skills
- Ability to work with people from various backgrounds and with various needs
- Ability to work independently
- Excellent organizational and time-management skills with have strong attention to detail
- Knowledge of Microsoft Office software and ability to work in many different programs/platforms
- Be reliable and a team-player
Responsibilities
- Interprets contract and application language for the verification of support services
- Provides assistance to providers and internal staff to comply with policies, regulations, and financial requirements
- Reviews support documentation to ensure its completeness and accuracy prior to payment
- Maintains tracking system to monitor supportive services distributed
- Maintains current on policy changes and modifications affecting support services
- Creates and submits monthly reporting
- Works closely with leadership team to ensure on track spending down supportive service funds
- Demonstrates sound judgment in ensuring compliance and administering policies and procedures
- Serves on work groups and manages special projects and assignments
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
