Eligibility Specialist

Friendship Public Charter School • Washington, DC

12h

About The Position

Friendship Public Charter School operates a network of high-performing, college-preparatory public charter schools serving students from pre-K3 through 12th grade. Our mission is to provide a world-class education that equips students with the knowledge, skills, and character necessary for success in college, career, and life. We are seeking dedicated, mission-aligned professionals to join our team for the 2026–2027 school year. If you are committed to accelerating student achievement, fostering joyful and rigorous learning, and preparing students for bright postsecondary futures, we encourage you to apply. The Eligibility Specialist ensures that families participating in Friendship’s aftercare program can access and maintain OSSE child care subsidy benefits through accurate application support, documentation verification, timely eligibility determinations/redeterminations (as permitted by OSSE), complete and auditable case record maintenance, and compliant communication with families, DHS, and OSSE. This role is designed to perform the operational work of an OSSE/DHS Eligibility Worker within the boundaries of OSSE’s delegation and oversight authority. We look forward to learning more about you and your passion for serving students in Washington, DC.

Requirements

• A bachelor’s degree (or equivalent combination of education and relevant experience) is recommended.
• At least 2–4 years of experience in benefits eligibility determination, case management, school enrollment/residency verification, or similar documentation-driven public program administration is recommended to meet OSSE’s interview/documentation/case record expectations.
• Demonstrated ability to maintain confidential records, consistent with OSSE confidentiality rules and privacy requirements.
• Ability to perform structured intake interviews and document verification, including in-person verification when original documents must be reviewed.
• Willingness and ability to complete mandatory OSSE training and maintain written approval/authorization where required for Level II eligibility functions.

Nice To Haves

• Proficiency with productivity tools (Microsoft Excel/Word/Outlook) is strongly recommended.
• High-quality customer service communication skills for explaining documentation requirements, co-payment rules, denial/appeal rights, and deadlines in a family-friendly manner.
• Analytical skills for income and household composition evaluation, and attention to detail in case file completeness and audit readiness.

Responsibilities

• Application intake and client interviewing (new applicants and recertifications)
• Document collection, verification, and authenticity checks
• Eligibility determination and adverse action processing
• Admission Form management and placement coordination (voucher execution)
• Eligibility redetermination/recertification and continuity
• Data entry, case records, and documentation quality control
• Communication with families, DHS, and OSSE
• Audit support and compliance monitoring
• Confidentiality, non-discrimination, and fraud reporting
• Aftercare-specific compliance coordination

Benefits

• Equal employment opportunity to all qualified applicants and employees regardless of their race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, veteran status, status as a special disabled veteran, or any other protected criteria as established by federal, state, or local laws.
• Employment decisions at FPCS are based solely upon relevant criteria, including an individual’s capabilities, qualifications, training, experience and suitability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees