ELIGIBILITY SPECIALIST II - 60050581

State of Florida • Fort Lauderdale, FL

4d • Onsite

About The Position

This professional position is assigned to the Florida Department of Children and Families’ Office of Economic Self-Sufficiency in Fort Lauderdale. The position provides backup to the unit supervisor in day-to-day duties, including reviewing cases at different stages of the service delivery model, reviewing unit employees’ cases, providing feedback to improve accuracy, and training or mentoring unit members. The role handles a high volume of deadline-driven work and requires prioritizing and planning assignments while adapting to changes with little notice.

The position determines eligibility for public assistance benefits under established procedures, Federal and State laws, and Department policies. Applicants must be current Florida Department of Children and Families employees in Career Service, Selected Exempt Status (SES), or Other Personnel Services (OPS) positions. Employment is conditional on successful completion and approval of required criminal background screening.

Requirements

• Must be a current Florida Department of Children and Families employee in a Career Service, Selected Exempt Status (SES), or Other Personnel Services (OPS) position.
• Ability to handle a high volume of deadline-driven work.
• Ability to prioritize and plan work assignments and adapt to changes with little notice.
• Must successfully complete and receive Agency approval for required State and National criminal history screening before beginning employment.

Responsibilities

• Perform assigned quality management system reviews.
• Review case-reading errors with Eligibility Self Sufficiency Specialist I employees and ensure corrections are completed accurately and on time.
• Review and analyze data from quality control and other monitoring sources, and provide training in areas where problems are identified.
• Determine eligibility for public assistance benefits according to established unit procedures, within required time frames, and in accordance with Federal and State laws and Department policies and procedures.
• Maintain assigned work responsibilities by taking prompt action on case management activities, including medical expense bill tracking, changes, sanctions, data exchanges, alerts, ad hoc reports, and Medicaid file resolution.
• Identify cases of possible fraud or overpayment and make appropriate referrals to fraud and overpayment departments.
• Ensure electronic case records are thoroughly and properly documented as required by Department procedures.
• Provide backup to the unit supervisor in day-to-day duties, including case reviews, feedback, training, and mentoring.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed