Eligibility Specialist II – Medicaid

Catawba County Government•Hickory, NC

1d•$44,367•Onsite

About The Position

Catawba County Social Services is currently hiring for multiple Eligibility Specialist II positions in Medicaid. If you are a self-motivated, organized person who excels at multitasking in a fast-paced office setting, Catawba County Social Services wants you on our team. Salary is negotiable for applicants who are fully qualified. Applicants must possess 1 year of experience in income maintenance eligibility (IMC) in a Department of Social Services in order to be fully qualified. However, trainees may be accepted. Trainee pay is $44,366.96 per year.

Requirements

1 year of Income Maintenance experience in Medicaid or Food and Nutrition Services eligibility
1 year of experience in income maintenance eligibility (IMC) in a Department of Social Services
Associate’s degree in Human Services, Business, or a closely related field and 1 year of experience as an Income Maintenance Caseworker
High school diploma or GED equivalent and 3 years of demonstrated experience with mathematical work and/or public contact involving interviewing, gathering, and compiling information, and 1 year of experience as an Income Maintenance Caseworker
Ability to self-initiate, with strong organizational and multi-tasking skills
Excellent interpersonal skills, patience, and flexibility in working with diverse populations
Strong computer skills with the ability to navigate complex software systems, including excellent typing and keyboarding skills
Ability to learn and work quickly, combined with a strong desire to succeed
Analytical skills to read, interpret, and apply complex rules and regulations

Responsibilities

Determine eligibility for programs by interviewing clients, researching, verifying information, and gathering data from citizens applying for assistance
Interpret State and Federal guidelines and determine how they apply to each individual situation
Educate clients about program rules, change reporting requirements, and available services
Process assistance applications accurately and efficiently while maintaining quality and timeliness
Manage an ongoing caseload by completing eligibility re-determinations and responding to changes under strict deadlines
Refer clients to other social services programs and community services
Enter and manage information accurately within complex computer systems