Eligibility Screener (Northridge, CA)

GetixHealth • Los Angeles, CA

6d • $24 - $25 • Onsite

About The Position

This role involves assisting healthcare patients within a local hospital to find insurance and third-party resources to help with their medical bills. The position requires a caring and compassionate individual with a sense of community who is interested in helping those in need. The Eligibility Screener will work in a local hospital setting, assisting patients with applications for various state aid and other resources.

Requirements

• Willing and able to work inside of a hospital, including visiting hospital rooms to complete tasks, which requires individual to be fully vaccinated, including COVID-19 vaccine and booster, current Flu shot and drug screening.
• High School diploma or General Educational Development (GED) certificate or equivalent in relevant work experience desired
• Previous healthcare coverage/eligibility experience preferred
• Proficient personal computer skills including Microsoft Office
• Ability to maintain the highest level of confidentiality
• Bilingual (Spanish) a plus
• Excellent interpersonal, written, and oral communication skills
• Willing to work inside of a hospital including visiting hospital rooms to complete tasks
• Ability to work in a team fostered environment
• Ability to work in a multi-tasked environment
• Ability to prioritize and organize work
• Ability to adapt to a flexible schedule

Nice To Haves

• Bilingual (Spanish) a plus

Responsibilities

• Meet work standards and establish processes to ensure timely certification for eligibility programs.
• Retrieve and provide requested records, including medical and insurance information, to relevant parties.
• Manage special requests and follow-ups with hospital staff.
• Maintain proactive communication with patients or representatives throughout the eligibility process.
• Screen patients for potential eligibility for third-party resources.
• Collaborate with physicians, case managers, and hospital staff to address questions and resolve issues.
• Educate patients on eligibility requirements, application, and verification processes.
• Foster professional relationships with patients and agencies to ensure compliance.
• Document patient information and activities according to company policies.
• Ensure account processing complies with program standards and regulations.
• Adhere to relevant policies and procedures.
• Perform additional duties as assigned by management.

Benefits

• Medical, dental, and vision plans available starting after 60 days of full-time employment.
• Basic life/AD&D, short-term, and long-term disability coverage, with optional voluntary life/AD&D plans.
• Eligible to participate in the company’s 401(k) plan after 6 months of continuous service.
• Start accruing PTO from your very first day of employment.
• Customize your benefits package to fit your personal and family needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED