Eligibility Referral Specialist I

Miami County•Troy, OH

2d•Onsite

About The Position

The purpose of the Eligibility Referral Specialist is to interview and maintain communication with public assistance clients who have previously been determined to be eligible for public assistance for various programs including SNAP, Ohio Works First (OWF), Medicaid, Prevention, Retention Contingency Program (PRC), Publicly Funded Childcare, Workforce Innovation and Opportunity Act (WIOA), Learning Earning and Parenting (LEAP), Comprehensive Case Management and Employment Program (CCMEP), and other programs. This role involves assessing clients' employment situations, resolving barriers to employment, tracking clients in education/training programs, assisting with job search/retention, processing overpayments and under-issuances, attending hearings and meetings, and contacting other agencies to establish work experience sites.

Requirements

High School Diploma/GED or 1-3 years at a JFS agency
Knowledge of Office Practices and Procedures
Knowledge of Federal, State, and Local laws, rules, and regulations governing eligibility
Knowledge of Agency Computer Systems
Knowledge of Office Management
Skills in Typing
Skills in Word Processing
Skills in Interviewing
Ability in Reasoning
Ability in Numerical
Ability in Verbal
Ability in Clerical
Ability in Interpersonal
Ability in Physical

Nice To Haves

Associate Degree

Responsibilities

Interviews and maintains communication with public assistance clients who have previously been determined to be eligible for public assistance and/or assesses ongoing clients’ employment situation and seeks to resolve any barriers to employment these clients may be experiencing.
Tracks ongoing clients already enrolled in education and/or training programs and assists ongoing clients in job search/retention activities.
Processes public assistance overpayments and under-issuances.
Attends hearings, training, and meetings regarding public assistance issues/cases and/or employment issues.
Contacts other public and private sector agencies to establish potential work experience sites for education and/or training program participants.
Performs miscellaneous tasks associated with the duties of the Eligibility/Referral unit.