The Department of Medical Assistance Services (DMAS) is hiring an Eligibility Hearing Officer in its Appeals Division. The officer reviews appeal requests, case documents, and other evidence to prepare for and conduct client eligibility appeal hearings, then renders written appeal decisions at the highest administrative level in accordance with fair hearing principles and established timeframes. The position requires applying relevant laws, rules, regulations, and administrative procedures; observing due process standards; conducting legal research; and objectively evaluating facts, evidence, and law to reach defensible decisions and recommendations. The officer independently manages a caseload and deadlines while providing respectful customer service, ensuring appellants receive due process, supporting a collaborative work environment, and producing high-quality work. Business needs include in-office work, including in-person hearings. Telework may be available under agency policy but can be modified or ended based on performance or business needs.
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Job Type
Full-time
Education Level
No Education Listed