Eligibility Determinations Administrative Support Assistant

State of Iowa•Sioux City - 51101 - Woodbury County, IA

1d•Onsite

About The Position

The Iowa Department of Health and Human Services (HHS), Division of Community Access, Bureau of Eligibility Determination is seeking an Administrative Support Assistant 1 to join our team! Are you efficient, detail-oriented, and excited about helping people? The Iowa Department of Health & Human Services (HHS) is looking for an Eligibility Determinations Administrative Support Assistant to provide essential clerical and customer service support in our Woodbury County office Monday – Friday from 8 am – 4:30 pm. This role is perfect for someone who keeps things running smoothly, enjoys working with others and making a difference in their community. This is an in-office position. New hires start at the base salary of $33,779.20

Requirements

Strong organizational skills and attention to detail.
Ability to prioritize tasks and meet deadlines in a fast-paced environment.
Excellent communication and customer service skills.
Proficiency with Microsoft Word, Excel, Outlook, and navigating Windows.
Dependable attendance and commitment to confidentiality.
Occasional travel to assist other offices.

Nice To Haves

Additional languages spoken.

Responsibilities

Handle important documents: scanning, indexing, uploading, and distributing mail and correspondence.
Provide friendly, professional assistance to customers and staff—both in person and over the phone.
Enter and update information in a variety of computer systems.
Stay informed on policies and procedures through training and meetings.
Support team members as a backup when needed.